Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured And we Guarantee all our work to be of a professional standard. We use only the best products and equipment so the job is done right 1st time every time.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After several years of working for businesses, I decided to branch out on my own cleaning businesses and now we are successfully running our cleaning business for the last 4 years.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have a lot of favorite Client story’s, But it is always nice to have the Clients and Realisate amazed at how the house looks, and how they don’t need to do anything, but Rent or Sell.

Question 4

What do you like most about your job?

Accepted Answer

We are fully licensed and accredited. Our service is quick and professional and we always provide backup and after-Hour services. We are contactable by SMS, email or mobile phone for easy and fast service.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you fully insured And are you Guarantee all of the work to be of a professional standard. do you use the best products and equipment?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

do you have Public Liability, and How many years have been in the industry,  the answer is Yes we have Public Liability, & we are in the industry for over 4 years.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have over 04 years of experience in the industry. We will always keep you informed of any changes that may happen We know you the Client deserves the best and that is exactly what we will give you every time. A professional friendly honest service.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Over 04 Years Experience Fully Insured All Work Guaranteed All Gear and Products Commercial Quality Natural Chemicals where possible Excellent References from returned and Regular Clients Local, NSW.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the size of the house ( how many bedrooms and bathrooms), one or two levels Whether jobs a one-off? And the condition of the house.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Remove all rubbish, Remove cobwebs Wasp nests Remove anything possible e.g. Flyscreens Furniture away from walls windows (where possible) Maintain your Oven Cleaning.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All our Oneflare regular House Cleaning customers-we will provide FREE carpet steam cleaning every 6 months. also 20% Discount for any additional service customer book with us.

Question 12

What makes your pricing competitive?

Accepted Answer

Our prices are competitive because we will not only Quote on the job, but also do the job on our shelf, there are no middlemen in our company, And our prices are fixed, So you can have peace of mind.

Question 13

How do you normally charge for your service?

Accepted Answer

All our prices include GST We charge by Contract rate and all our quotes are free of charge Prices and packages tailored to suit the customer.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in Residential Cleans Regular / One-offs, Pre-sale and Exit Cleans Including Windows and Carpets and Ovens. We specialize in Cleaning your House from top to bottom Start to finish.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been in the Cleaning Industry for over 04 Years, We know what works and doesn’t. We have also worked in not only Residential but also Commercial, Industrial and in the Hospitality Industry Cleaning both Locally throughout Australia.

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