Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

YES. We are a fully insured company. Public and product liability to $20M. YES. We guarantee all work and pass on supplier product guarantees to the customer.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our experience and reputation within the industry is second to none. We offer a friendly and reliable service by experience, capable tradesmen.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Prompt and courteous Service is always the case with Stacey Electrical. Experienced and professional we deliver a successful outcome every time. Satisfaction guaranteed.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will need to determine a complete scope of works in order to provide a price. Faults that require investigation will attract an hourly rate to establish the problem, however we can generally estimate a ball park figure.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you have power outage: 1/ check that it is not an area blackout. 2/ Check the switch board that all circuit breakers are in the correct operating position. 3/ Try another appliance in the outlet to ensure it is not a device failure

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Smoke detectors and electrical safety switches save lives!!  With these in place you can have peace of mind. We also offer 2 grades of obligation free Electrical Safety Inspections. View our web site for our current promotions and prices.

Question 7

What makes your pricing competitive?

Accepted Answer

Experience tells us the market price. We deliver a quality service at reasonable rates. Value for money is a priority with Stacey electrical.

Question 8

How do you normally charge for your service?

Accepted Answer

We provide obligation free quotations. We provide an hourly rate service for fault finding and rectification. We accept Visa and Mastercard, BPay, Cheque or Cash

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All Electrical Installations and maintenance. Fault finding. Switch board upgrades. Customer power poles. Underground power. Overhead Service lines. Metering. Network connections.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are fully licensed electricians with over 25 years experience. We are Level 2 Network Service Providers operating on the Ausgrid Network. We are fully insured and OHS compliant.

Stacey Electrical

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