Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have public liability insurance, workers compensation, and business equipment insurances.  We guarantee our services or money refunded for any services not rendered.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My parents started a small catering service just as a weekend income, but it grew quickly and they had full time jobs they were committed to, so they asked my husband and I to take over it.  In 5 years of operating it became our bread & butter and we have now expanded the business to 5 divisions:   Eventfully Yours Catering (parent company) Darwin Dream Weddings - Wedding Planner Designer Events Bali - Destination events coordinator HighT2u - Perth's mobile high tea caterer Standing Fork - Perth Catering

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my favourite customers would be the NCCTRC (National Critical Care & Trauma Response Centre) as the staff there are very friendly and always trust in me for my ideas and suggestions for their catering needs.  Their catering ranges from corporate training sessions with morning teas & lunches to banquets and gala dinners.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy being flexible and creative with my involvement with my customer's event.  I have a vast range of expertise in the hospitality industry and have traveled to many countries around the world, so my ideas and suggestions that I could pass on to my client can provide them success in their event.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a registered food business? Are there any extra charges with your quotes? Which areas in Western Australia do you provide services to? Do you need kitchen facilities at my event venue?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What happens to any left over food? As per local government health regulations, any left over food is discarded and taken off premises.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Based on our industry experience, our current contracts with local governments, and our past events with corporate and international companies, reflects our reliability and trustworthiness in our food quality and services.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our menus offer a blend of European and Asian flavors to bring you substantial mini meals from around the globe.  We strive to produce the most flavorful cuisine for every event while upholding very high standards with regards to quality and eco-consciousness. We source the freshest organic foods from local suppliers, and our ESWP policy includes minimising our impact on the earth by composting our scraps and also using hybrid cars for delivery, reuse implement electronic work systems to limit paper use, refer our clients to other “green” minded vendors and we never waste any food.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Customer's details:  Their name, event date, number of people attending their event, event venue/location, time of the event, duration of the event, what type of food and services are required for their event, their budget for food and services.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Standing Fork can assist with all aspects of your special event to include venue set up & styling where we team up with our local suppliers, and a Professional Event Coordinator on-site at your event for no additional costs.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

$50.00 gift voucher as a thank you gift for all bookings through Oneflare.  Minimum of $500 booking spend to qualify.

Question 12

What makes your pricing competitive?

Accepted Answer

We value add to our prices and offer extra services such as event planning, wedding coordinating, venue set up and styling.  We also offer more selection on our menu compared to other caterers.

Question 13

How do you normally charge for your service?

Accepted Answer

We have menus listed as a per person price or we can design a complete catering & service package to suit your budget.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Corporate Functions, Gala Dinners, Grand Openings, Office & Meetings Weddings and Engagement Parties Birthday Parties, Hens/Bucks Parties, Bridal Showers, Baby Showers, Gender Reveal Parties, Wakes, Funerals, Private Parties

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Owners Sherisse & Glen Tanonef have been in the hospitality industry for over 20 years.  Both completed Bachelor of Business degrees, Certification in food handling, RSA, and operating business for over 10 years.

Standing Fork Verified Business

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