Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Sterling Garden Maintenance P/L and Sterling Garden Services have $10m public liability insurance and fully guarantee customer satisfaction on all work provided.

Question 2

What do you like most about your job?

Accepted Answer

We love what we do, seriously. There is great satisfaction in leaving a site in a beautifully presented manner. That's what taking pride in your work is all about.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question we are asked by customers is "How come you can do it cheaper than our last contractor?" The answer is simple. Lower overheads, we don't have managers on inflated salaries in the office, our manager is on site overseeing works.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All staff at Sterling Garden Services P/L and Sterling Garden Services have undergone a police check and thorough training process.  Reliability is one of the biggest factors we pride ourselves on.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Sterling Garden Maintenance P/L are fast to respond to their Customers needs and can complete all works within a given time frame, at a cost effective and professional manner.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Sterling Garden Services P/L will need to know a little about your site expectations and time frame you expect the job completed in.  We will also need to know times that services provided would suit you.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money on their job request by having a clear idea of what their expectations of work required is and conveying these ideas to the contractor in a clear manner. Time is money and agreeing to a programmed maintenance contract is money saved.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any new commercial work customers that book though One Flare will receive a 10% discount on the first invoice.  Residential home owners can expect to receive one of either  free fertilization or weed spraying on their first service.

Question 9

What makes your pricing competitive?

Accepted Answer

Sterling Garden Maintenance P/L is very price competitive in the commercial market place as we have the know how to get the job done in the most time and cost efficient manner, with lower overheads than our competitiors.

Question 10

How do you normally charge for your service?

Accepted Answer

Sterling Garden Maintenance P/L can charge commercial customers monthly with a programmed maintenance package that suits your budget and expectations.  All invoices are payable electronically.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Sterling Garden Maintenance P/L specialize in commercial lawn mowing and garden maintenance, whilst Sterling Garden Services can maintain and improve all improve all residential properties.

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