Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am insured business with public and product liability insurance. I guarantee all my work, and products supplied by me are covered with factory warranties. All products supplied are sourced from reputable electrical wholesalers.

Question 2

What do you like most about your job?

Accepted Answer

Meeting new people and being able to provide an electrical service I believe is above standard at an affordable price.  I believe this is why the majority of my work is received from referrals from happy customers.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With 9 years experience operating my own business I pride myself on being punctual and efficient at all times.  Having my own family I understand the importance of allowing trustworthy tradespeople into the home.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We strive to provide excellent service at an affordable price whilst being reliable and honest. We believe our services are professional and personal.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

An outline of the job required, products required, accessibility not only to the site but within the site e.g roof space etc, timeframe required and the existing standard of electrical installation.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure the information supplied for the quote required is an accurate reflection of exactly what electrical work is required. At times we may be able to provide the customer with various product options. By the customer having the worksite readily accessible and prepared for the job to be done.

Question 7

What makes your pricing competitive?

Accepted Answer

My pricing is competitive as I am a small family business with low overheads, a competitive hourly rate and minimal mark up on product sold.

Question 8

How do you normally charge for your service?

Accepted Answer

An hourly rate plus product used is invoiced at the completion of the job with terms of 7 days payment.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified Electrician with 20 years experience in all areas of the electrical trade.  Specializing in the Industrial area but servicing all requirements of the trade.

T Alderman Electrical Services

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