Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am fully insured and do guarantee my workmanship. I am proud of my work and will go back anytime if any fault on my part

Question 2

How did you decide to get into your line of work?

Accepted Answer

Studied electrical at secondary school and loved it. Always been a practical person loving to work with my hands and being an electrician opened doors for me

Question 3

What do you like most about your job?

Accepted Answer

Satisfied customers and looking at the end result after completing the job. Starting and finishing a job successfully. Thats it

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a qualified contractor with insurance in place ? Can you get the job done neatly and as quick as possible (and according to regulation ).

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How easy would this job be ? Would it cost a lot of money ? I could have done this myself you know, but do not have the time  I normally put their minds at ease by getting an idea of how long it might take in order to give them a price

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a trustworthy person by nature and have had a lot of referrals from happy customers pleased with my workmanship and pricing

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I pride myself in being on time and getting the job done correctly the first time. I charge a very reasonable price and will not rip anybody off

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It boils down to the time it will take to complete the job. Any ground work takes time and cost money. Access to installation points might be easy and quick and therefor cheaper than having trouble getting down cavities or lower level points in high set properties

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If the customer want to do any assembly of parts themselves, this saves me time and saves them money Customers can purchase the parts (lights etc) to save a little bit Anything time consuming that the customer can do to save money might be worth the effort

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

None at the moment but you never know - it might happen sooner than you think Maybe a kick back for referring me to other clients ?

Question 11

What makes your pricing competitive?

Accepted Answer

I do not charge a call out fee (for quoting purposes) and I am a fast worker which makes my total chargeable hours less than most other contractors

Question 12

How do you normally charge for your service?

Accepted Answer

I normally work on an hourly rate unless the job is straight forward and easy enough to give an accurate quote upfront

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize in residential electrical work and air conditioning installations. I have numerous satisfied customers that would be happy to refer me

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have years of experience within the electrical trade and have obtained the necessary qualifications and insurances to do all my work legally and above board so both the customer and contractor are covered 100%.

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