Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes all registered electrical contractor must have min 5 million insurance policy  yes we guarantee our workman ship for 5 yrs labour only products are subject to manufactures warranty terms

Question 2

How did you decide to get into your line of work?

Accepted Answer

my father is an electrical and my grandfather is also an electrician my great uncle is sir john monash one off australis best engineers

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We recently engaged Top Notch Electrics and his team to supply and arrange installation of a 5.5 Kilowatt solar system on our house in Cooroy. I am not in the habit of writing testimonials and or recommendations about such matters, but in this instance I have no hesitation in doing so.   John, I found your assistant and that of your office staff to be most helpful, with both yourself and your staff a pleasure to deal with. Further john Gunn of Top Notch Electrical, was very knowledgeable and helpful with our installation and John also has made himself available for my follow up questions re the system. The installation was also done very professionally and neatly.   All in all, my experience with Top Notch Electrical was a positive one and I have no hesitation in recommending Top Notch Electrical to anyone considering investing in a Solar Energy System.   Sincerely David Tyler - Cooroy

Question 4

What do you like most about your job?

Accepted Answer

i am passionate about giving customers a service they deserve and get a lot off satisfaction from the projects we complete that is why i like my job

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

1 are you qualified  2 what type off experience do you have 3 do you guarantee your workman ship. 4 are you insured

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

what our charges are answer: we provide a professional service our hrly rate is $88 per hr our service call is also $88.00 incl 15 time on site for those small jobs.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Master Electricians Australia sets the benchmark of excellence for the electrical contracting industry in Australia. We are a not-for-profit organisation working to ensure Master Electricians possess and continue to retain the skills that keep them at the forefront of their industry. Master Electricians members are given access to expert industry advice, training and services to assist in maintaining high standards and deliver on promises to customers. Master Electricians Australia connects the public with electrical contractors who are committed to best practice and industry improvement.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are masters electricians with 5 star service. Our company is the one to call when you need prompt, professional, and reliable electricians and solar system installers. Established in 1995, we have been raising the bar for premier electrical contracting services in South Eastern Queensland. We are a full-service electrical contractor providing quality electrical and solar installations to residential, industrial, and commercial clients in South Eastern Queensland. From remodeling to new construction, from installing new low energy lighting solutions in your home to wiring a high-tech office, also supplying and installing solar panels and quality inverters, our licensed electricians and expert technicians are dedicated to working with you to implement a solution that meets your needs.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

a hi describe off the works required as it is very hard to give firm estimates due to location off job access to roof space nights floor access and conditions off the wiring and property

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

by buying quality made light fittings fans and using energy efficient products led lights etc.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

PeakSmart air-conditioning Many Queenslanders use their air conditioner during peak times, usually on days of extreme temperature. Everyone using their air-conditioner at the same time, increases stress on the electricity network. If you are replacing or purchasing a new air-conditioner, help manage peak demand by choosing a PeakSmart air-conditioner, you will be rewarded by up to $500 by connecting it to the PeakSmart program. Households and businesses can claim up to five rewards (per premise) for any type of PeakSmart enabled air-conditioner where a signal receiver is installed. What is PeakSmart air-conditioning? PeakSmart air-conditioning helps reduce peak demand without affecting your air-conditioner's performance. It operates similar to the economy setting of an air-conditioner. The energy consumption is capped for short periods on a few days of the year and the system continues to produce cool air. The technology is designed to be set and forget so you won't have to do anything or notice a difference to your comfort. Where can I purchase a PeakSmart air-conditioner? Energex in conjunction with major manufactures and air-conditioning retailers and specialty dealers have PeakSmart air-conditioning units available for you to purchase. PeakSmart air-conditioners are available at most appliance retailers and air-conditioning specialty dealers. Check our list of eligible brands and models or ask your air-conditioning expert if it is PeakSmart compatible. What happens once I've purchased my PeakSmart air-conditioner? Once you've purchase your PeakSmart air-conditioner you will need to get a signal receiver. The signal receiver is the device that is installed on your PeakSmart air-conditioner to assist with capping energy consumption for short periods on a few days of the year. Apply for your reward

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is to the industry standard set by Master Electricians Australia, it takes into account all that is to run a business and pay your over heads to ensure that you are around in years to come to service those customers and warrant your workman ship a lot off other completion business new to the industry like to under cut to increase there client base but the end result is you go broke .

Question 13

How do you normally charge for your service?

Accepted Answer

we charge on an hourly rate - $80 plus GST. Service call $80 plus GST, first 15 min included with in 25 km of 4565 postcode, we charge a per km rate after that.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we are solar experts air con experts and electrical designers and contract installers

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

My team of qualified electricians and skilled electrical trade assistants are always kept to the top in training. As masters electricians we are held to the highest standard in our profession to continue our membership. We provide solar installation & design, air conditioning installations & service, electrical repairs and maintenance, holding licences in all three industry see below;   Licenced Electrical Contractor 57312   |   Arctic No L007298   |   Refrigerant Trading No AU19838  |  CEC A3383431

Top Notch Electrics Pty Ltd

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