Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our cleaners are fully insured with Public Liability Insurance. We value your feedback after each clean. We strive to work towards your satisfaction and to improve every aspect of cleaning according to your expectation.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

"They were fantastic: good communication about their arrival time, very efficient & professional clean, even took their rubbish away with them after cleaning my filthy oven, and leaving it shining! Lovely fellows, thank you very much :) "  Gabrielle from Prospect, SA   "I highly recommend Visa2Clean. I'm fussy when it comes to cleaning & in the past I have tried other cleaners & have not found any to meet my standards - until now. Best cleaners I have ever had!!! Exceptionally helpful & went above and beyond to help me out quickly. "  External Feedback from Danielle   "Excellent cleaning for a really reasonable price highly recommend." Melita from Beaumont, SA  "Really happy with the result. True to quote and timing and a thorough job completed. Will be using again." Chris from Tranmere, SA  "Great job and great communication " Laura from Aldgate, SA

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

In our selection process we will make sure our candidates are background checked with police cleared cert. On-job training is compulsory for every cleaner and it takes at least 2 weeks of training.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are friendly, reliable and trustworthy. We are fully trained and flexible in job tasks and schedule. For your peace of mind, we are ready with police clearance and insured as well.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the size of the house, the regularity of cleaning needs as well as some specific needs, if any. We are happy to provide NO obligation on-site inspection. This is important as we can provide exact quote based on inspection and face-to-face communication. This is to avoid any negative experience arise from pricing and job related issue.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Free inspection can save money as it's opportunity to discuss and get free quote;  - Always discuss your expectation and job details during inspection;  - Always ask for options for customizing the cleaning package;

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer free inspection with no obligation for every inquiry. This is opportunity for you to meet up with cleaner and for your cleaner to understand your expectation and requirements.

Question 8

What makes your pricing competitive?

Accepted Answer

We are proud at the service that we provided. We have many happy customers with us. They are not only looking at regular routine jobs but looking at some ad hoc duties. We are able to accommodate them with flexible job arrangements at within customers' budget.

Question 9

How do you normally charge for your service?

Accepted Answer

Visa2clean encourages on-site inspection so franchisee/ cleaner is able to charge according to the size of job. Besides that, we can customize the cleaning service according to customer's needs and budget.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

home cleaning, office cleaning, commercial cleaning, end of lease, spring cleaning, holiday homes cleaning, oven cleaning, carpet cleaning, windows cleaning, franchising

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

home cleaning, office cleaning, end of lease, spring cleaning, windows cleaning, carpet cleaning, commercial cleaning, franchising, holiday home cleaning, oven cleaning

Visa2Clean

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (160)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Do you have a favourite customer story you would like to share?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Visa2Clean Verified Business

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (160)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Do you have a favourite customer story you would like to share?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Visa2Clean