Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have public liability, workers comp and guarantee my work.

Question 2

What do you like most about your job?

Accepted Answer

I am lucky enough to meet a lot of people, and enjoy a challenge to meet someone expectations and deliver an idea in to reality.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

You need to know who or what trade is best suited to do the job. I can offer many other trades that I use regularly, to assure you get a professional service.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I generally get asked if something is possible to do, and after assessing the query using common sense and logic, I can usually find a way to make any thing possible.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With literally hundreds of completed jobs, I know it pays to make sure the client is completely satisfied before completing the job, and I have many clients that recommend me and can vouch for my reliability and trustworthiness.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Friendly service, with free competitive quotes. I have 20 years experience as a carpenter. I can give advise to help you achieve what you want. I can offer you not only timber products but we also work with metal products, and have a list of other trades that I use on a regular basis.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I always advise to meet with me on site, rather than give quotes over the phone. It give myself a better understand in of the job so I can give you an accurate and fair quote. It also helps with advise that may save you money.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I always advise to use quality products, as this will save you money in the long run with maintenance and longevity of the job. I always give advise as to the clients needs and use common sense and logic as to choosing a design and products to suit the clients budget.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer free quotes, and can advise you on any aspect of design, and product choice.

Question 10

What makes your pricing competitive?

Accepted Answer

As I am a small company I do not have large overheads like many of my competitors.

Question 11

How do you normally charge for your service?

Accepted Answer

I have competitive rates and am happy to provide you with a free quote.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am very competent in all areas of building.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a fully qualified carpenter and have 20 years experience in both residential and commercial building. I have a 'Diploma Of Building And Construction'.

Westmark Constructions

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