Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have full insurance coverage through SGIC and we also guarantee our work. If you are not happy, please let us know and we will endevour to fix it.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I saw a need for good gardeners in my local area. After many years of being a passionate gardener i took the business up and we have been booming ever since.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a property that was very overgrown and had not been mowed for many years. The property was on a hill side so was difficult to maintain but after 4 regular mows, we got the lawn and weeds all under control and looking great.

Question 4

What do you like most about your job?

Accepted Answer

Coming from an office job in the city. I love 3 big aspects of this business.  1) The open air 2) Seeing immediate success as you finish a job 3) Having that extra time to spend with my family.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Do they have training 2. Are they insured 3. Do they have some examples of work they can show you 4. Do they clean their equipment.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How can i get my lawn looking great? - A good lawn takes time. Regular mowing getting shorter each time, along with a fertiliser and watering program is the best way to get golf green lawn.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

When we complete a job we complete it to your satisfaction, Its your yard not ours. If for some reason we are unable to attend on the day planned (e.g. weather) you will be notified asap and another appointment time will be discussed.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

As a local family owned business, we pride ourselves on our attention to detail and strong customer service. The benefit of hiring a local family business is that we will not stop until you are satisfied. If there is an issue, a simple call to your gardener will quickly fix it up.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

a quote comes down to 3 main things. Size of property, Length of lawn and access issues. If we can ascertain these three things we can give a quote straight away.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. remove rubbish, toys or other items off the lawn.  2. pickup dog mess from the lawn (some just mow over it, but we dont. It is not good for the lawn or our equipment and means that our equipment needs to be washed before the next job.  3. Understand that a good lawn takes time.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Refer a friend to Yogis Lawns and if we are asked to undertake the job your name will go into the Referral Jar. At the end of the year one name is taken out of the jar and that person WINS FREE REGULAR SERVICING for the entire next year!!! That's a prize valued at $600.

Question 12

What makes your pricing competitive?

Accepted Answer

We are able to keep our costs lower as we do not have the big overheads that the larger companies have  without sacrificing the insurance or quality of the larger companies

Question 13

How do you normally charge for your service?

Accepted Answer

Payment is normally Cash upon completion, however, a 7 day invoice can be arranged if discussed with your gardener prior to commencement of the work.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We pride ourselves in creating low cost, low maintenance garden spaces which can be enjoyed by all and reflect the climate of Northern Adelaide. The use of correct mulch and native plants will enable the client to have a garden that looks fantastic, attracts local birds and has minimal to no mainten

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 15 years experience Certificate 2 in Horticulture Certificate 2 in Fire Services Diploma in WHS Diploma in Project Management

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