Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

This is not really that relevant to us. We're unlike to be putting our foot through your ceiling or the like. and we can't really guarantee people are going to buy your widget. we can help get customer in your real or virtual door, but ultimately you have to close the sale.

Question 2

How did you decide to get into your line of work?

Accepted Answer

By default. I was working in marketing and found I why I was so popular with the Advertising team, I made their job very easy. Ultimately cut a few links out of the chain and also had more fun and satisfaction.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

It's important to be able to compartmentalize customers. You might sometimes be working for people in the same line of business. Impeccable confidentiality is essential.

Question 4

What do you like most about your job?

Accepted Answer

It's fun, stimulating, infuriating, frustrating, and fun again, every day

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Name, address, phone number, references, key questions about the sort of thing you're hiring them for. If a prospective plumnber seems to be taking an inordinate amount of interest in the light switches, maybe he's not the right one.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q:How much? How much? How much? A: What do you want?  When do you want it? What's your budget?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My reputation. i haven't got a reference from Mother Theresa or anything like that.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We understand selling. Many people go to a graphic designer or a web designer and expect them to be expert at selling messages - look , some of my friends are graphic designers and web designers - they are great at what they do but great copywriting is another skill altogether. That's our specialty, right up front  where the jobs starts.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Your objectives Your budget Your time scale

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Mmm, the diffficulty is many customer come to us not really knowing what they want or understanding many of the implications. 1. Talk to us about what you want 2. Have us create some initial concepts to fine tune the scope and direction - we have to charge for this 3. After 2 above, be clear about what you want and have all the necessary elements we need from you all ready to go

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special offers, mmm. The difficulty is we give every customer the best possible deal that we can. That means doing our very best to provide them with the best outcome, and supporting them as best we can. I think it's best if we treat each project separately and see what special extra benefit we can provide.

Question 12

What makes your pricing competitive?

Accepted Answer

It's all about value. Pricing is important but value is essential. When it comes to promoting your business, a cheap effort can be a real waste of money, while investing in skilled and professional assistance is an investment.

Question 13

How do you normally charge for your service?

Accepted Answer

Some people work on an hourly rate. That is not always a great solution. We prefer Fee for service - or we do do a quotation if it's preferred.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Oh no, another 200 characters to come up with. Lucky we're writers. We can waffle on for ever if we need to, but generally short, sharp, succinct is important. We write great copy but other level of expertise is in technical and product areas. We get all that stuff and can communicate it successfully to others that get it.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Well, thirty plus years experience in executive marketing roles, qualifications in the relevant Arts and Business. Now working with a select team of creatives, doing our own thing. Talk to us. That's easiest.

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