Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All my work is covered with a twelve months warranty on all workmanship carried out by us from the date of invoice when invoice is provided. Which in all our years of work have nether had any warranties but will gladly help the customer if one happens to eventuate.

Question 2

How did you decide to get into your line of work?

Accepted Answer

From a young fellar of five, always was interested in the automotive industry with helping my dad build and repair project cars, at sixteen is where I started my four year apprenticeship which I completed with high honour marks and completed in three years.

Question 3

What do you like most about your job?

Accepted Answer

Knowing that a customer can bring their vehicle in needing repair. Being able to fix the vehicle and seeing the customers happy face and proud to been able to give a quality service and great workmanship.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Very important question to ask is if the repairer is actually qualified in the field, as in Queensland you don't have to be qualified in automotive industry to repair vehicles, this why so many people receive doggy repairs and diagnostics.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Always provide quality repairs and service with honest and competive pricing. Down to earth mechanic that always puts my customers first and their vehicles promptly repaired.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In before quoting a repair we need to know the vehicles make and model, the build date, engine size and fuel type, transmission type and the vehicle is 2WD, 4WD or AWD.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a basic/essential service including oil & oil filter for $99 with a FREE oil flush treatment. SAVE $44 & costly engine repairs. Engine oil flush treatment is a necessary repquirement, especially with todays motor engines. Treating your engine with an oil flush, keeps your engine oil lubrication system clean from carbon deposits building up, which is the main cause to engine failures. Also helps with preventing oil leaks from your all important engine oil seals.

Question 8

What makes your pricing competitive?

Accepted Answer

We always source quality parts with competitive pricing where we can pass on the savings to the customer. With experience on how to do the repair efficiently, helps save on labour cost.

Question 9

How do you normally charge for your service?

Accepted Answer

Charge jobs performed by a honest hourly rate plus parts. Each job is firstly quoted and performed when the customer is happy with price and gives the go ahead to do the repair.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialize in vehicle brake repairs with own in shop brake lathe for machining brake disc rotors and brake drums for passenger, four wheel drive and commercial vehicles.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully qualified mechanical / electrical technition in the automotive industry. Experienced with motor racing in building circuit race cars with learning what are important repairs and not on cars.

Goddo's Auto Care

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