Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started off with a mowing and gardening franchise in South East Queensland, then sold the franchise and went out on my own.  Once moving back to Adelaide I acquired the mini bobcat

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Very good , honest and prompt work at a good price Had a VERY uneven back yard ( 9m x 18m ) due to old drainage pipe earthworks and needed it leveled for lawn laying and safety due to a stroke to one of the residents. Access was tight and had existing fruit trees to work around. Joe can and quoted with 2 days, was flexible with hours, was on time, did a full days work with good communication, and left it all in a very good state for a fair price. Very Very happy.

Question 4

What do you like most about your job?

Accepted Answer

I love the satisfaction of completing a job at someone's home or workplace, the customer is always happy with the job for the price.  I also love working outdoors on the bobcat

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience do you have? How much do you charge? How prompt will you do the job? Know the quality of materials the landscaper is using and exactly what you are getting for your money.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much?  I try to get an idea of the customer's budget and work towards it while still providing a quality service What time frame? I always like to be prompt and get the job finished as quick as possible whilst still providing a quality job, taking weather conditions into account

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I would never rip anyone off, I am honest and like to sleep at night knowing I have done  the best I can do for a  price that the customer was happy with.  I will be punctual and reliable

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have had lots of repeat business and offer such a reliable, affordable and professional service.  We won't let yet down and will get the job finished as completed as cost effective as possible.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before I provide a quote I may need to visit the property to look at the size of the area the dirt is to be removed from if it is an earthmoving job or measure for fencing or retaining walls

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.  Clean the area you want worked on up, eg leaves, rubbish etc. 2.  Do some research into exactly what you want. 3.  Plan your landscaping and you may be able to do it in stages so it is not such a big cost upfront.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you refer us to another job and we are successful with our quote, we will give you 10% off your next service with us.

Question 12

What makes your pricing competitive?

Accepted Answer

We want work so are willing to give a competitive price, we have fairly low overheads so no extra costs are passed onto the customer, being affordable but still do a fantastic job.

Question 13

How do you normally charge for your service?

Accepted Answer

Normally I would quote on the whole job but if it is gardening I can give a per hour quote.  I can also do an hourly rate for earthmoving if the customer prefers, they just need to let me know, if there is any removal to be done, that will be an additional charge if working on an hourly rate

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our mini bobcat is 900mm wide so is great for narrow areas but at the same time our operator is very experienced so can get a big job done quickly, whether it is landscaping preparation, spreading mulch or removing dirt.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

This successful business has been established since 2006, working for building compaines to small residential jobs, no job too small.  Great customer service, excellent work at an affordable price.

Able Property Contractors

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