Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured for liability cover for damages and for the safety of customers property Offer of good will for clients to ensure the guarantee of hire of work of standard from our home cleaning company

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

All of our customers are favorite customers there wasn't a day that was the same. All services provided for customers offer new experiences to meet the challenges set out for us each day.

Question 3

What do you like most about your job?

Accepted Answer

Meeting people of diverse back grounds working across Sydney To run a business that will ensure and provide customers satisfaction from booking our cleaning services To safely lead with confidence a team and to provide my instructions with my staff to create a safe, happy and productive environment

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured? What are your fees? Do you have packaged home cleaning package? I need wall cleaning? Can you contact me later as I am not sure yet? What windows cleaning service do you have? Are you a safe company to hire or do you have insured checks etc? Can we negotiate a price? Can you inspect

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question: Are you available on this date?  Response: Yes we are what date and time would you like to make a booking? Question: How much do you charge for a End of lease clean?  Response: Good morning our service includes carpet steam cleaning in the quote with no deposit upfront, how many bedrooms?

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am the owner and manager of the company with work experience and credentials of business management and customer service within the residential cleaning industry of over five years of cleaning home and properties to meet customers needs for their cleaning required service

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Experience work background to supplement standards of commercial residential cleaning needs of clients. Experienced team with safe checks and credentials working within your home environment. Well managed and responsible supervisors for a reliable managed home cleaning service

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Will require windows cleaning internal only Will require wall cleaning Will you require carpet steam cleaning Number of bedrooms of property

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

End of lease service requires No Upfront Deposit Carpet steam cleaning included in the fixed set price Loyal customers will be given discounts on general cleaning service

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Loyal customers will be offered discount rates for their general home cleaning whether you book weekly, fortnightly or monthly with us

Question 11

What makes your pricing competitive?

Accepted Answer

We offer No Upfront deposit to help clients with their moving expenses Experienced team with work credentials added service of no fuss available and ready to book for complex requests, urgent bookings, Set fixed fees on no. of bedrooms includes carpet steam cleaning.

Question 12

How do you normally charge for your service?

Accepted Answer

We have fixed rates set on no. of bedrooms can include carpet steam clean. For larger houses and townhouses with additional items request to inspect condition and if clients choose additional items for cleaning ie: patio, BBQ areas negotiate quotes. All other cleaning services charged by the hour.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All vacate residential property cleaning, include general, spring and new renovations after cleaning as well as pre sale of home

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

5 years of contract cleaning, working experience of autonomous leadership in the industry working for main cleaning competitors in Sydney

Avc Clean

Business contact details

Business description

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

Do you have a favourite customer story you would like to share?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps