Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured and fully guarantee our work

Question 2

What COVID-19 measures do you have in place?

Accepted Answer

We adhere to all Covid 19 guidelines

Question 3

How did you decide to get into your line of work?

Accepted Answer

We have decades of experience within property management and cleaning services.

Question 4

What do you like most about your job?

Accepted Answer

We like to make it clean.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is their full scope of services so you know exactly what you are paying for.Always provide the full scope of your job to avoid confusion.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can we provide other services and the answer is yes we can organize everything for your peace of mind from fully insured and licensed contrators.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We do the job right first time but if our clients are unhappy for any reason we are happy to return under ur guarantee period of 7 days.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are fully transparent, provide a written cleaning scope document and the customer is our priority. We are full insured, police checked and on time every time.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The full scope and if there are additional items that require cleaning. The size of the property also helps.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clean items that are not included int he normal scope such as exterior window washing, covered entertaining areas and ensuring that the home is left in a normal condition to avoid extra charges.

Question 11

How do you normally charge for your service?

Accepted Answer

We charge for our service in advance due unfortunately to time wasters. We need to ensure our team are booked in for your job and that everything goes as planned on the day.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Bond cleaning and commercial cleaning

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have decades of management of cleaning services and know how to quote fairly and to complete the job to a superior standard.

Best Bond Clean Gold Coast

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