Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured and have police clearance

Question 2

How did you decide to get into your line of work?

Accepted Answer

We are passionate about cleaning our own house and have helped clean friends places after parties and after weddings. We always offered to help cleaning even at church or other gatherings. We have also impressed real estate agents with our cleaning when moving out rental properties and even when we have sold our own properties.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We were hired to clean bathroom and toilets in a 3 level house on a trial basis but customers now badly want us back on a regular basis after leaving their bathrooms sparkling clean.

Question 4

What do you like most about your job?

Accepted Answer

We love to wow our customers with a great clean and enjoy the smile on their faces once they see our service.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customer must find out what is included in the cleaning service provided and be clear what they will be getting. Also ask how the services will be charged for as different services might have different rates.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I frequently get asked whether our cleaning services includes bathrooms and toilets. We supply the cleaning detergents, clean the the tubs, shower, wall tiles and mop floors. We leave your bathrooms and toilets sparkling clean

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The company is owned and operated by a husband and wife and would like to build our reputation and become a successful business dedicated to bringing a clean environment for our customers.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are thorough neat and tidy and will do a perfect job above your expectations

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type of clean bond, vacate one off or regular  Does this include oven, windows and walls How many rooms/house size When Current state e.g. after renovations, normal/average dirt, very dirty-needs etra cleaning like grout and walls

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save on time spent you must remove clatter in readiness for the cleaners, pick rubbish and clear table and bench tops.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

An introductory rate of $28 dollars per man hour until the end of December 2015 is available.Call early to book.

Question 12

What makes your pricing competitive?

Accepted Answer

Our prices are standard and are in line with market rates

Question 13

How do you normally charge for your service?

Accepted Answer

Our rates per hour per person. The time taken depends on several factors for example the amount of dirt, number of rooms and clatter around the house. We are usually able to provide an estimate based on the number of rooms.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

General House and office cleaning which includes kitchen,toilets and bathrooms. Can also do windows as an additional service.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been cleaning all our life. We have experience cleaning for after birthday parties and after  wedding functions and  and have cleaned our previous homes for Home Open purpose including moving out  final inspection cleaning. We have also been involved in  voluntary after church service kitchen duty and cleaning.

Breeze Clean Home And Office

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