Question 1

Do you have a favourite customer story you would like to share?

Accepted Answer

We like all our customers and ensure their satisfaction. We do not really have a favourite customer but we respect all of them and expect the same.

Question 2

What do you like most about your job?

Accepted Answer

Meeting new people and also travelling to new places. Trying new techniques and developing personal skills are what we like about our job.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers normally ask us if they would get their bond back prior to completing their service. We require customers to inform us of every thing they need done and what requires attention.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We ensure customer satisfaction. We also guarantee to come back if ever the customer is not entirely satisfied with our service.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

ByCleaning is committed to getting the job done, especially when it comes to this service. You can count on us to be professional, timely, efficient and make sure you’re satisfied every step of the way.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know how big is the property, we also need to know if there will be power and water as well as all the services you require to be completed by us.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tell us exactly what you need done, what would you rate the job on a level of 10 and how long do you think the job would take to be completed.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a 5% discount to all first time clients and if you wish to book with us for further services we charge you the discounted rate.

Question 9

What makes your pricing competitive?

Accepted Answer

We only charge for out labour. We provide products and equipments at our cost as well as cover our transport costs.

Question 10

How do you normally charge for your service?

Accepted Answer

We tailor make a package to suit the services you require. We also provide ongoing domestic cleaning at a reasonable price.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in domestic cleaning, end of lease/ bond cleans, commercial cleans and airbnbs.

By Cleaning

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