Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and guarantee our workmanship. When we supply the parts as far as possible we only use Clipsal parts of which most come with a one to three year warranty.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Creating and fixing things has been a passion of mine for as long as I can remember. Helping people make their lives better even if it just installing a light in a dark area is very rewarding.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We encountered a job where a lady needed a lot of solutions to a lot of obstacles standing between her and her dream of installing a kiln for her business. We are glad that we could iron out all the issues and help her get her business up and running

Question 4

What do you like most about your job?

Accepted Answer

The diverse range of work, doing electrical and mechanical work in all industries including  domestic, commercial and industrial areas ensures that we stay on the ball.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a licensed electrician, are you insured against public liability and are you a registered contractor at Energy Safety WA.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do you change and are there any hidden costs. $85 per hour or part there of, no call out, no travel within Perth greater metropolitan area

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Safety is my top priority so you can be sure every job will be done correctly with uncompromised attention to detail.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Family owned business, after hours availability with a fast and effective response time. Obligation free quotes. Low overheads mean large savings

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Roof type, wall type, distance to power board, height of ceiling, type of ceiling fan, supply type three phase or single phase. Domestic, commercial or industrial job.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you have excavation work we are more than happy to provide it, but if you do it yourself you stand to save a considerable amount of money.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Test and Tag for more than a 100 items only $2.50 per item plus a free asset register and email alerts to remind you of upcoming tests

Question 12

What makes your pricing competitive?

Accepted Answer

$85 flat rate, no call out fee no travelling fee and obligation fee quotes what more can one ask for.

Question 13

How do you normally charge for your service?

Accepted Answer

$90 per hour fixed rate, no call out fee or if you prefer I can supply you with an obligation free quote

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Safety inspections, test & tag, maintenance, repairs and new installations of all electrical equipment including lights, power points, smoke alarms, RCD's, motors you name it

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 24 years industry experience, You can be sure that I have seen, installed and repaired it all. I can do any job you throw my way

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