Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Executive Home Services is fully insured for Public Liability and Indemnity Insurance. All works completed are Fully Guaranteed from the completion of all work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We have been renovating properties for many years and with years of experience in project management we created Executive Home Services.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Pre-sale Makeover Home Sold for $25,000 More than Expected “Special thanks to you for our pre-sale makeover. What a difference! Our home sold for at least $25,000 more than we ever expected and the agent tells us we would never have achieved so much without the work you did. So thank you.”

Question 4

What do you like most about your job?

Accepted Answer

At Executive Home Services we like doing all the jobs you don't. All our work is completely different and no one job is the same.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they reliable? Are they insured? Is all their work guarantee and how long is all the work guaranteed for?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is your availability? We will confirm a time to inspect the work and book in all work to be completed. How do we charge? We charge an hourly rate.  How can we pay? you can pay by EFT or cash on the day once all work is completed and you as the customer is happy with ll work provided.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Executive Home Services are prompt and punctual. If we have organised a time to be onsite we will be there. We will provide you with a courtesy call to let you know we are on our way to your property.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At Executive Home Services we take on all the difficult time-consuming jobs, to allow you to focus on the things that matter. Our team have a strong set of values and work ethic, which separates the quality of our workmanship and service from the rest.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Providing in detail all work required. Providing picture of work to be completed. Providing sizes / measurements of work to be completed

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You as a customer can save money by providing the materials so we would only charge the Labour component for all work required. Providing all details of the work required and to minimize down time for searching and providing materials for work to be completed.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Executive home Services provides all our customers with a Free No Obligation quote within 48 Hours of inspecting all work required to be completed on site.

Question 12

What makes your pricing competitive?

Accepted Answer

Executive Home Services has been in the property maintenance industry for over 11 years. Our pricing is based on industry standards providing fast and prompt service at a fair price.

Question 13

How do you normally charge for your service?

Accepted Answer

At Executive Home Services we charge an hourly rate an Hourly rate for the 1st Hour and every 15 minute whilst onsite thereafter.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in all aspects of property maintenance repairs in and around the gold Coast area. No job is too small for Executive Home Services.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have experience in Carpentry, General plumbing, Painting, Tiling, Plaster repairs and all your property maintenance repairs servicing the Gold Coast areas.

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