Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am fully covered by Alliance Public Liability Insurances and I guarantee if the work is not done to customers requirements can return to fix up until satisfactory.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always new I had a talent in Cleaning and always wanted to start my own business in this field.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a few customer stories one been that of a House that was Ruined by the tenants and had to be restored back to its original state.That house was Restored by me and my partner and was showcased on tv.

Question 4

What do you like most about your job?

Accepted Answer

I like How I can Regulate times for cleans that suit my lifestyle and Schedule.Enjoy going to different Houses and getting a understanding of the surrounding areas.And there is great satisfaction in pleasing the customer with the quality of your work when working for yourself

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you negatiote on prices,Are you reliable and trustworthy.Do you consider the quality of work for the price you are paying.Its no good paying cheap price for bad quality for work.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customer usually ask if I pay hourly rate or fix rates on cleans. My answer is If I can view the House and negotiate with them a fair price that will suit both our budgets I'm flexible on cost.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I enjoy impressing my customers with the quality of my work have great time management skills and a great understanding of the customers needs.Im caring and have respect for customers privacy.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

In this line of work your only as good as your last job so you strive to do better then anyone else.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I would like to view or see photos of the areas that they require cleaning.Any specialise areas that need more attention.The extras they might require Ovens,Fridge Microwave If there house is furnished or unfurnished.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

They could pickup there items and make the area clear for me to clean.They can offer regular bookings,They can insure they don't pay too cheap f and end up with poor quality cleaner.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I don't need to do special offers as the quality of my work is the best value you can get.

Question 12

What makes your pricing competitive?

Accepted Answer

I can offer a fair price that would suit the clients needs and budget.Will arrive on time and do work to high standards.

Question 13

How do you normally charge for your service?

Accepted Answer

I would charge the customer for my services at a flat fee or a hourly rates and considering cleanest of the house and frequently.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in Regular House Cleans that include Newly renovated and Older Homes .I do Urgent request cleans for some clients and House Raid Cleans.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Have experience in Cleaning Nursing Villages, Strata Units,Newly Renovated Houses,End Of Lease,Offices,Shop Fronts , Mansions.Self taught training.Hold a WWC Certificate and a current National Police Check Certificate.First Aid Certificate and Pet sitter Certificate.

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