Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Your home will be covered under the 6-year Structural Warranty in accordance with the Department of Fair Trading. Any items that fall outside of the contractual agreement between IHB Construction and yourself do not fall under this cover.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was a carpenter by trade I grew up around construction my whole life the only way I seen my self moving forward is becoming a builder.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A customer we Built a home for 3 years ago called me last week they where having issues with there dishwasher, simple issue we contact the supplier they sent some one the following day fixed the issue and the client was so happy with the consistent service they got me a chocolate mud cake.

Question 4

What do you like most about your job?

Accepted Answer

Hands on and a Completed project within the owners time frame and a happy client at the end of the project,

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

they should be asking simple question have you done this before are you qualified do you have all the correct insurance and procedures in place to complete the task.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

clients always ask for a better price? we answer by what we have explained previously we ask for a budget and give you the best value for your money!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Consistency in providing the best service for our customers because without them we would not have a business that needs to be trusted

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Reliable fix price contracts, Builder with experience in providing quality service for the best price. IHB Construction should be your first choice when looking for a builder

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What they are looking to build, do they have plans, approvals what is there budget so we can provide the best quote and value for money.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Have a idea/plan of what you want to do before  2. Have a budget ready and in mind. 3. Time Frame is key not to blow your budget

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any New Home owners or Kitchen Renovations sign up in the Month of June will get Free upgrade to 40mm stone top bench tops

Question 12

What makes your pricing competitive?

Accepted Answer

I am a hands on builder and we have our own inhouse carpentry team to provide a more competitive price.

Question 13

How do you normally charge for your service?

Accepted Answer

At IHB Construction we provide the customer with a professional tender presentation and quote per job as this is the best way there is no confusion

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am a full licensed Builder with a carpentry background, I specialise in new residential builds, custom homes and renovations

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Carpenter by Trade Second generation Builder attention to detail hands on willing to work with the client to get the best result.

IHB Construction Pty Ltd

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