Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All worked performed by this company is guaranteed to meet customers requirements and needs for the job, any call backs or complaints will be dealt with in a timely manner to meet customers needs.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Does your price for air conditioner installation include the unit?  We can provide a price with unit included, or we are happy to supply a quote for labour only (unit supplied by customer).  Are you qualified/licensed?  Yes i have a Certificate III Air Conditioning and required licenses such as Arc-tick Refrigerant Handling License and Class 1 Electrical License, i am also a registered Plumber with the Victorian Building Authority.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much? All jobs need to be quoted on a customer needs basis.  When can you attend ? Generally we are available 24/7 for plumbing break downs and service. ALL DJ bookings will need to be made at least 1 week in advance.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a sole trader, this means prices will always be kept rather competitive compared to other businesses in the industry.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are a locally based service with very little over heads on our business to keep our prices more competitive than the rest of our competition.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

As much information as possible to get an accurate quote. - HOURS -DATE - LOCATION - SITE SPECIFIC REQUESTS OR REQUIREMENTS  - PICTURES (if possible)

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Booking as far in advance as possible will always help get a better price.  Giving as much details as possible about the job required such as pictures, plans or any other extra materials that may be required for the task at hand.  Returning customers will always be looked after as much as possible

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I am happy to give a fair discount to anybody that calls for a quote and mentions this advertisement on the OneFlare website.

Question 9

What makes your pricing competitive?

Accepted Answer

Local service from a sole trader, so i do not have the over heads of most other companies out there, keeping my prices competitive.

Question 10

How do you normally charge for your service?

Accepted Answer

All jobs are quoted on a customer needs basis, generally basic Split system Air Conditioning back to back installations are $350 not including unit or extra materials that may be required for certain jobs. Generally a site inspection is required before quoting installation works.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Air Conditioning - Split System Installations, repairs and service. General Plumbing, Bathroom and Kitchen design, renovations and repairs. Also happy to provide 24/7 break down services that you may require.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

- Mobile DJ'ing around Melbourne and the Mornington Peninsula for over 10 years. - Fully Qualified and Licensed Air Conditioning and Refrigeration Technician - 6 years experience. - Qualified Plumber - Specialising in bathroom renovations/breakdowns, over 15 years experience in the industry.

J.P Mobile Services - DJ / AIR CONDITIONING

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