Jobs completed by Kleenworld Group Pty Ltd (5)
Jobs completed (5)
Joseph hired Kleenworld Group Pty LtdVerifiedAug 5, 2017Job Type: General Home CleaningLocation: Tarneit, VICJob Description: Looking for house cleaning this evening after bit renovation work insideJoseph's review
Joseph hired Kleenworld Group Pty Ltd for their Cleaner job.Aug 6, 2017Kleenworld replied
Thank you, Joseph, for the positive review. It was great working with you. Please visit us at kleenworld.com.au for seasonal offers.Aug 7, 2017Vincent hired Kleenworld Group Pty LtdVerifiedSep 21, 2017Job Type: General Home CleaningLocation: Southbank, VICType of clean: Deep cleaning service, Kitchen Clean needed: Yes, Number of rooms: Number of bathrooms: 2, Is a recurring job: I'm not sure, Level of service: I'm not sure, When: As soon as possibleLisa hired Kleenworld Group Pty LtdVerifiedSep 13, 2017Job Type: Bond CleaningLocation: Hillside, VICType of property: Residential, Kitchen clean needed: Yes, Number of rooms: Number of bathrooms: 1, Number of bedrooms: 3, Size of the area: I don't know, Level of service: I'm not sure, When: Around the 4th of Oct 2017Robyn hired Kleenworld Group Pty LtdVerifiedAug 6, 2017Job Type: General Home CleaningLocation: Taylors Lakes, VICJob Description: Mainly floors and bathroom to be done some dustingJemma hired Kleenworld Group Pty LtdVerifiedAug 5, 2017Job Type: General Home CleaningLocation: Brunswick, VICType of clean: House cleaning, Type of clean: Recurrent general clean, Kitchen Clean needed: Yes, Number of rooms: Number of bathrooms: 1, Number of bedrooms: 4, Is a recurring job: Yes, Frequency: Fortnightly, Level of service: I'm not sure, When: Any time that works
More reviews (1)
RobynVerifiedLast edited Aug 20, 2017
Kleenworld thank you so much for your expert clean. My house is shining. I'm glad to have chosen you. Thank you again.Kleenworld replied
Great, glad our job was so well received. Thanks for taking the time to let us know. You're very welcome. Our pleasure. Anytime.Please us at visit kleenworld.com.auAug 23, 2017
Frequently Asked Questions
Why should a customer hire you over another service provider?
Our customers hired us in exchange for confidence that the job is done the first time correctly and that their entire experience was a fantastic one. We are a bunch of highly educated people with certification, industry involvement and external business validation. We use the latest cleaning technology, extremely heated dry steam, which is very efficient, hygienic and cost-effective. It dissolves dirt and kills bacteria while leaving the surfaces almost dry, clean and sanitised.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Our passion, hard work, precise execution and determination have driven us to success. We focus on excellent service as the company's primary goal. We have a strong background in microbiology, laboratory and clinical techniques, procedures and practices which we apply in each cleaning service.
Is there a particular aspect of your trade or industry that you specialise in?
We do much of post-construction cleaning for big construction firms. We promote green-clean approach in our cleaning and management procedures. Instead of using harsh chemicals, we apply superheated dry steam vapour to dissolve dirt and kill bacteria. This method removes debris and moisture from surfaces.
How do you normally charge for your service?
We make our estimate quote reasonable as possible based on our experience and the requirements our clients have currently provided us.
We charge a fixed rate of $30 per cleaner-hour, with a minimum of $70 per service. Our steam-clean services (carpet steam, mattresses steam, furniture steam, grout and tiles steam) is $39 per cleaner hour, with a minimum of $79 per service.
Please talk to us if you require a customised cleaning plan or package.
What makes your pricing competitive?
Kleenworld doesn't undersell services. We outperform our competitors by providing excellent performance and efficient, hygienic and cost-effective cleaning technology. We take pride of our advanced systems that provide consistent and efficient work structure.
Are there any special offers you would like to offer to Oneflare customers?
We offer free one mattress steaming for each of the first four (4) clients who signed in and we accepted through Oneflare. Visit kleenworld.com.au for seasonal offers.
How can a customer save money before you start the work? Please give 3 tips
1. Please write a list of the things you would like us to do.
2. Please pick-up toys, piles of paper, and clutter from surfaces you want us to clean.
3. Please ensure that the place, power and water sources are accessible.
What are the typical things that you need to know before you can provide a quote to a customer?
1. Customer details including the address of the place to be serviced.
2. Type of services (Commercial, Post Construction, Residential, Regular Cleaning or One Off Cleaning) required.
3. The number of hours required.
4. The date of the service.
3. Checklist of the job to be done.
What makes you the most reliable and trustworthy person for the job?
Kleenworld crew has years of cleaning experience, police-vetted, with work-with children clearance, highly educated and comprehensively-trained. We also have fill-ins and replacement cleaners available when needed. We also use the state-of-the-art and efficient, clean and cost-effective cleaning technology through the superheated dry steam vapour to dissolve dirt and kill bacteria.This method also removes debris and moisture from surfaces.
What questions should a customer ask to hire the right service professional?
1. How do you set your rate?
2. Do you conduct a background check on cleaning crew?
3. Are you insured and bonded?
4. Do you bring equipment and cleaning supplies?
5. Can I get a written contract?
What do you like most about your job?
Cleaning is a passion for serving others. It helps touch the lives of our clients and the feeling of pride and achievement for us. We measure our success by the level of satisfaction our customers received for the services we rendered.
Do you have a favourite customer story you would like to share?
One of our favourite stories is that of the President JFK who saw a cleaner while he was visiting the NASA space centre in 1962.
He walked over to the cleaner and said, "Hi, I'm Jack Kennedy. What are you doing?"
"Well, Mr President," the cleaner responded, "I'm helping put a man on the moon."
The moral of the story: Each one is important, and has contributed something, big or small, in shaping one's life or a firm.
How did you decide to get into your line of work?
Kleenworld started when Jane, a detail-oriented housewife, and company founder, hired many cleaning service providers. She thought that there were a lot of areas for development to achieve the top level of service provided. Her microbiology background has prompted her to establish a home-based Australian cleaning business so she can apply the clinical techniques, procedures and practices in the firm.
With the support of friends and business associates, Kleenworld has quickly grown to serve residents, contractors and business establishments in Melbourne. Many have come to trust the company for its professional commercial and home cleaning services.
Kleenworld is determined to become Australia's premier cleaning service provider, offering superior, safe products and services to people everywhere.
Are you an insured business and do you guarantee your work?
Kleenworld has a Public Liability and Products Liability Insurance up to $40,000.000. This policy section covers claims for compensation made against Kleenworld anywhere in Australia or New Zealand for personal injury or property damage occurring within Australia or New Zealand.