Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we have business insurance, public liability and work cover. We can guarantee the job we do for the damage and quality

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always had a passion towards construction and house/home restoration and I have always been in this line of work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We do not have a favourite customer story however it is very nice of some of them when they offer us coffee or cold water and some of them offer food for us. It really helps us cope with the hot weather and environment however it isn't essential for customers to do so.

Question 4

What do you like most about your job?

Accepted Answer

We like to make our customers happy with our services. Our policy for our customers is tell your friends about us and leave a positive review on our page and help us out.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Which brand paint the company uses, what type of equipment is being used and How long does the service take and is it worth the price. Does it have warrantee?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

our customers normally ask:  what brand of equipment are you using? do you provide us with a warrantee?  how long does the job take to be completed?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our previous customers have not had issues with our company and really like what our service provides for them and...

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our company provides quality service to our customers with great prices. We give warranty for our services, for example if a job is not well done or incomplete, the customer can give us a call and we will fix it with no extra fee. Our workers are also highly experienced so you wont have any regrets

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The size of the job and an inspection needs to be taken place before providing a quote. This will help us

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By choosing our service, that's one way of saving money. Another way is by letting us buy the paint as we can get it for cheaper.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If the customers do not like the job and have a valid reason for it, they will not be charged at all as we take full responsibility. However we also offer fixing the job.

Question 12

What makes your pricing competitive?

Accepted Answer

We try to make our prices satisfactory for both our customers and us. We often charge less than other companies.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge by inspecting the job whilst keeping in mind the price ofequipment that is necessary. We then calculate the best price for our customers based on how big the job is and what needs to be painted.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in painting, plastering and roof restoration services. Our team can work in these types of services and can help people with any size job.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 8 years of experience in painting houses and homes, roofs restoration and we also do gyprock and plastering. We have done more than 100 jobs in these types of services.

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