Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have full liability insurance with TRADESURE and a guarantee that our work is of the highest standard possible.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father is an electrician and I worked with him and eventually decided to become certified and start my own business.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Working for a customer on his yacht and then being asked to sail on the boat to the islands as the onboard electrician and fly back home was a good customer.

Question 4

What do you like most about your job?

Accepted Answer

The satisfaction of completing a job and having the customer happy with the finished outcome and the ability to work around family time.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Does the professional have a licence to perform the work? Has the professional completed jobs like this in the past?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We are happy to answer any questions the customer may have, common questions are cost of job and time frame of which job can be completed.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a family owned business and our customers are our livelihood, we are extremely reliable and trustworthy and strive to give Lopes Electrical the representation possible.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are a small, friendly family owned business. Our electrician has 30 years experience in electrical work. From domestic work through to heavy industrial electrical work we work to a very high standard and never leave a customer unhappy with any part of our service .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For fan replacements or installs if there is support behind in the ceiling, for electrical installs where the switchboard is in comparison to the install for leads and access to power supply. How old is the switchboard? does it need upgrading to cope with the extra usage for the new appliance?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a meeting with us and discuss your requirements for the job, give us the exact details so we can give you an accurate quote. Get quotes from different companies, Don't always go with the cheapest quote as you may end up paying more in the long run with dodgy workmanship.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you mention Oneflare we will give you a discount of 20% off our regular Split System Aircon clean, regular price for a small unit (under 5kw) would be $140 you get it for $112. This is a full chemical clean and treatment for mould killing removal and prevention.

Question 12

What makes your pricing competitive?

Accepted Answer

We research what other Electricians are charging based on rates from the internet and try to give the customer and accurate quote based on these findings.

Question 13

How do you normally charge for your service?

Accepted Answer

By the hour or by the job described as a final quote prior to commencing the work depending on the customers request.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialized in fault finding and heavy industrial electrical jobs from extensive time spent working in the mines of central queensland also Marine electrical jobs through time spent building super yachts.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

30 years Electrical experience, Lead electrician in the construction of super yachts . Extensive Industrial experience from mining for several years. Qualified Solar Installer and Qualified Aircon Installer. Data cabling certified. Domestic electrical work and outdoor electrical work.

Lopes Electrical Pty Ltd

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Are you an insured business and do you guarantee your work?

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