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Matt's Homes & Outdoor Designs offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
We offer great quality products with excellent customer service and we also build to the customer's needs. We are upfront about all costs and we don't take shortcuts when it comes to building.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Matt’s Homes & Outdoor Designs is an Australian owned family business that manufactures timber products in Melbourne. We are passionate about our products and our business is led and owned by Matt Chapman, who has been in the building industry for over 25 years.
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in timber products which includes workshops, detached extensions and granny flats. We can also renovate homes and their backyards to add value to your home, if you are thinking of selling or just want to spruce things up.
How do you normally charge for your service?
We usually obtain a deposit between 5-10%. Any job that is over $5000 will require a contract which covers both the owner and the builder. In this contract a payment schedule will lay out when payments are due, which is usually after a particular stage of the build is complete.
What makes your pricing competitive?
At Matt's Homes & Outdoor Designs we don't inflate our prices and try to keep them as low as possible for the customer. As a result, you are getting a high quality product for a fair price.
What are the typical things that you need to know before you can provide a quote to a customer?
Normally we require a rough idea of what you are wanting to achieve as well as the space you have to work with. If you know of any restrictions that you have, this would also help.
What questions should a customer ask to hire the right service professional?
In the building industry you are required to be a registered builder for work over $5000. If you are unsure whether someone is registered, ask for their details or look them up on the Victorian Builders Authority website.