Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We always guarentee our work as long is it is reasonably practicable refer to (Guide To STANDARDS & TOLERANCES) We provide public liability insurance for larger jobs.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always been fascinated in construction and how different types of jobs combined produces a comfortable and modern place for people to live. Carpentry was my most favirote area of the construction process.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our best stories would have to be the time a man wanted to suprize his girlfriend. He wanted our business to produce an amazing water wall design in his backyard. This water wall was built with blue board had a render, stacked stone, and merbau screening cladding. Once the external feature wall lights hit this design it looked amazing. The girlfriend was amazed by what she saw

Question 4

What do you like most about your job?

Accepted Answer

It is a good feeling to see a design made from nothing and knowing you and your employees proudeced this. Seeing the customer happy for services you have produces is a good feeling.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

*Are you qualified *What insurances can you provide *What are your business objectives *Are there any photos of work you have previously completed *Was there anytime a customer was unhappy with the services and how did you fix the dispute

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our quality and if it can be done on time.... Our quality is alwasys constant with all our jobs at all times. Our selection in employees is always based on not only there knowledge but also there experience on site.   Depending on the size of the job we produce a time schedule to indicate what time the job will be completed if the customer requires the job to be done earlier we will employ more employees to complete the job on the time the client requests, however we may require further funds.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our business in honest and are based around our clients.Our business objective is our customers happiness if a customer is unhappy with our services we have failed as a business.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

My service comes with 10 years of carpentry experience. We also specialise in other areas such as plastering and steel work. Our business can inclue feature walls, water walls and most other modern technology to date.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

*The type of job eg. Decking, House frame *What materials are to be used. eg treated pine, merbau *How soon you need the job completed *Your budget *When you want us to start

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

*Always produce a budget *Produce a cash flow plan (money comming in, Money going out) *Future projection (How much do i have to pay later, How much can i save) Try to spend only what you need, anything you can live without put a side.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers will get a 5 % discount. We know it is not much but as we mentioned earlier our business is flexible with our payments. We ensure our customers quality at all times.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is very competitive in the industry. What makes our business unique is the payment arrangement option we provide. This allows our clients to feel more secure and more comfortable to work with us.

Question 13

How do you normally charge for your service?

Accepted Answer

It depends on the type of service. We mainly charge by the hour and/or fixed pricing. It all depends on the size and type of the job at hand. We are very flexible on our payment options and we can also arrange payment arangements for larger jobs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all areas of carpentry, plastering and steel work. Our services may include anything in theese categories. We also provide modern feature walls and external modern water walls. Fencing and stacked stone are other services we provide.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

10 years experience with a qualification in carpentry and a Certificate IV in building and construction. We have an organised business and all our staff and employees are experienced in there area.

Modern Carpentry 1684

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