Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

as stated we are fully insured with QBE and have all licenses required to conduct business all staff are fully trained and we offer you a guaranteed service or we return free of charge

Question 2

How did you decide to get into your line of work?

Accepted Answer

my father started as a tree lopper many years ago i took over his business and continued to grow with many other services available to customers rather than just tree work

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

we had a call from an elderley lady in the Arana Hills area that the council issued her a notice to clear a hill area at the back of her property and no one would show up to do a quote we arrived and the job was done the next day

Question 4

What do you like most about your job?

Accepted Answer

After being in the Landscaping Business for 17 years i pride myself on no job is to big or small for our company to tackle we never walk away from a quote and strive to give the customer what they are out to achieve

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

you shuld always ask what qualifications they have and how they obtained them.Are they insured and covered to do your job.Will they offer you a written gaurantee of there workmanship

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

do you offer a pensioner discount well yes we do as long as we view your pension card we will offer you 10% off all our services all army staff and partners also receive this discount

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we are locals if i dont know you my kids may know your kids or we have done work for your neighbours or friends we like a good reputation and pride ourself on this

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

we have lived in your area we support your local schools and we put our dollar back into the local community our kids attend local schools we shop locally and all our staff do too

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Basically size is the key look up your rates notice it will tell you square meter size of your property and when we ask how long since last mowed or trimmed dont be shy tell us straight its been 6 months or 12 months or 10 years we can tell with growth patterns

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

if we  are mowing please pick up and move kids toys and have dog or animal manure picked up.Remove garden hoses off lawns and lock animals up this will ensure a quick service and no inconvience to you

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

i can offer all customers a 10% discount on regular lawnmowing in our area so me are saying every two weeks summer trade and once a month winter time or we can offer !0% off labour on yard clean ups

Question 12

What makes your pricing competitive?

Accepted Answer

we are the largest northside independent lawnmowing service we price check regularly with the big franchises and we keep our prices lower as we have no franchise fees to pay

Question 13

How do you normally charge for your service?

Accepted Answer

if its a basic mow and edges we charge a flat fee of $45 if its gutter cleaning you are after it is a flat fee of $70 for lowset and $95 for highset all other jobs are done by a free quote

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

i mainly hold many awards for shaping of hedges and garden maintanence however i love a challenge and taking on the underdog and winning gives me great pride and satsfaction

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

all our staff have white cards and safety equipment all our equipment is near new and all services are done on time.i personally inspect all jobs done and hold various horticultural certificates

Northside Mowing & Landscaping

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