Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are Fully Insured, Relex cleaning service in Adelaide are Fully insured By CGU for up to $5,000,000 Insurance Cover, and also we guarantee the quality of our service, if you are not satisfied with the job outcome we will guarantee you a re-do at no additional cost.

Question 2

What do you like most about your job?

Accepted Answer

We get to help people and take the stress out of busy lifestyle.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Are you an insured business and do you guarantee your work 2. What is typically included in a general home cleaning service, exit bond cleaning 3. Ask for referees and police clearance

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most Commonly asked Question     1. How Much Does a general Clean Cost?     Answer: All Services are charges on per job done and we guarantee all of our services we are happy to meet onsite and provide an obligation free quotation at a mutually suitable time, we understand busy life styles and will tailor our service to suit.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Relex Cleaning is a small business. Our Name is our reputation we pride ourselves on giving every customer a first class service. Remember Good Old Fashioned Service where tradesmen turned up on time and the "Customer is always right" Attitude. We are a can do Business that prides its self on being Fast Friendly & Reliable.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Relex Cleaning sends both teams and individuals, it all depends on the size of the job and scheduling.  Most prefer a team of house cleaners. A group or 2 or 3 can tackle the job quickly and get in and out of your way quickly.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We can provide an Estimate over the phone for our Cleaning Services What we need to Know:     1. Day Service required     2. How many bedrooms     3. How many bathrooms     4. location and building type     5. How many rooms are carpeted  We also do a pre-inspection so we are aware of all the things required to be clean.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Decide what areas of your home need to be cleaned. Be clear about your needs Hire a legitimate cleaning company or individual

Question 9

What makes your pricing competitive?

Accepted Answer

We guarantee all of our services, peace of mind, we take the stress out of moving home with our "Bond Back Guarantee" all cleaning teams use our 200 point check list to ensure the job is done to the satisfaction of the fussiest property managers.

Question 10

How do you normally charge for your service?

Accepted Answer

All Services are charged on per job done.Call today for an obligation FREE quotation our friendly team is ready to answer your call.  We can estimate the time required to provide our guaranteed bond cleaning service.  Standard:     One Bedroom Apartment/Unit w/one bathroom 6-8 hours     Two Bedroom Apartment/Unit w/one bathroom 8-10 hours     Three Bedroom Apartment/Unit w/ 2 Bathrooms 10-12 hrs     House:     3 Bedroom w/2 bathrooms 12-14 hours     4 Bedrooms w/2.5 bath and 2 family rooms 14-16 hours

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Relex Cleaning specialize in Preparing Homes FOR SALE Entry/Exit clean General home cleaning Window cleaning Office cleaning

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All of our cleaning teams are trained and qualified we pride ourselves on providing all of our clients a first class service, we are small business. we understand your needs and tailor cleaning plans to suit your busy life and specific needs.

Relex Cleaning

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