Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are. All work (designs and ideas) will be designed by Something More Design, from start to finish to make sure the client gets exactly what they are after.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

I would ask - - What experience do you have? - What can you offer me? - Why should I choose your business?

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the price? We cannot always give you a price straight up without know about your project. Each project is different and will vary in time. Once we know more we can give you a quote to know what you should be expecting.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Something More Design, prides themselves on offering all clients a personalised and comprehensive design process every time. We always make sure to go above and beyond to provide a full and complete service without missing any steps in-between.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Something More Design strives to give their clients that little something more, whether is be as simple as re arranging a residential interior to create the perfect logo for you business - no task is out of reach for us. Our business is about connecting our clients with what they are after, not just creating a quick fix for them.  Our job is our passion, and we believe we can show this through our work, we would never create or design something we were not proud of or something our clients were not proud of.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally an at home or on site consult is required to get a full look around and scope of the space they are wishing to design if they are after interior design work.  Their style is very important to make sure we are on track with their designs. How large the project may be, from a simple styling project or a renovation or a logo to a full re-brand.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- By gathering inspiration of how they want their finishes product to look. - Gathering samples of fabrics, finishing etc. of how they want their space to be finished. - Giving as much information as possible so the designs can get underway.

Question 8

What makes your pricing competitive?

Accepted Answer

Most designers will charge on average from $90 plus, with most charging over $110.00 an hour. We take extreme pride in all our work and understand exactly what the clients are being charged for and make sure all areas are covered in the price.

Question 9

How do you normally charge for your service?

Accepted Answer

We charge an hourly rate of $90.00 per hour. We like to find out about the project as much as we can before hand with a free consultation either on site or over email, figuring out what is required, how large or how small each project is. Then from there we can work out a cost of the project for you

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Graphic Design and Interior Design - especially a whole new re-branding for businesses.  For example all new branding, logo, print right through to the interior design of the space so all is harmonious.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Keeley is a qualified Interior Designer with her Diploma of Interior Design and Decoration from Sydney Design School, from floor plans, furnishings, renovations, colour, textures and more.  Olivia is a qualified Graphic Designer with her Bachelor of Visual Communication. Olivia can help from logo design, web design, branding and more.

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