Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes and yes!

Question 2

How did you decide to get into your line of work?

Accepted Answer

We have had a wealth of experience in many industries, as well as repairing, maintaining and improving our home and investment properties and enjoy using this experience and associated skills to fix problems.

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction of solving problems for people.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Our aim is to solve those annoying problems around the home, office or business premises so that you are free to get on with your life and / or business. In fixing your problems we focus on doing things property so they stay fixed.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

It helps if: 1. They can define the nature of the problem as specifically as possible. 2. The work involves product choice, they have done some research and decided on the basics (I.e.:brand, model, colour, etc) 3. They provide good access to the task/s.

Question 6

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because we communicate with each customer in detail before arriving on site and arrive equipped to fix each issue effectively and efficiently.

Question 7

How do you normally charge for your service?

Accepted Answer

Payment is due on completion of the work and can be made in cash or by electronic funds transfer (eft). All work undertaken is invoiced and the customer gets a clear statement of the work done and the materials used.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

In one visit, fixing a home owners aggregated list of home maintenance issues and/or improvements projects, to the customers complete satisfaction.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

40 years of home and investment property improvement and maintenance leveraged off a background of civil and military engineering. Finding solutions to persistent problems around the home is our specialty.

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