Frequently Asked Questions
Why should a customer hire you over another service provider?
over 15 years experience we pride ourselves on offering excellent services at a competitive price
Is there a particular aspect of your trade or industry that you specialise in?
the + with zahr tiling pty.ltd is we concentrate will all aspect of the tiling business from supply and install to full renovations in bathroom to remedial what ever has got to do with tiling we will cover it
How do you normally charge for your service?
zahr tiling pty.ltd will charge there clients on a fix price lump sum or a m2 rate depending on the area and circumstances, with no hidden fees!!!, we will show all that is involved and a step by step of what we are charging for.
What makes your pricing competitive?
zahr tiling pty.ltd sources all its materials from our wholesaler which cannot be acceded by public and also our workers which are very well skilled are all employed by our company and avoid having subcontractors and to may over heads which allows us keep our costs to our clients very competitive
What experience, skills, qualifications or training do you have to make you the right person for the job?
zahr tiling is fully licences tiling company and covers all bases of insurances and ohs safety regulations making it the right choose when picking a serious company for your job
Are there any special offers you would like to offer to Oneflare customers?
zahr tiling doesn't only offer great service but will always offer guarantee with the works completed with a full money back guarantee if unhappy now which tiling company can do this !!
How can a customer save money before you start the work? Please give 3 tips
tip number 1 ; zahr tiling will provide alternative supply to suit your budget
tip number 2 ; zahr tiling always leads costumers to a realistic and a in budget project by siting and having a face to face meeting to understanding and delivering our clients needs at there budget
tip number 3 ; zahr tiling will research and shop around and also our great relation with wholesalers will always leave the budget in sight
What are the typical things that you need to know before you can provide a quote to a customer?
firstly what there expectation is, secondly what there budget target is, and what finishes and materials they will like to use so our quotation will be tailor made to suit there category.
Are you an insured business and do you guarantee your work?
zahr tiling runs of its guarantee and is fully insured with over $20,000,000 public liability which insures that we are protected for your works, we always guarantee our work to our clients as money back guarantee !!!
What makes you the most reliable and trustworthy person for the job?
I have over 15 years of experience developing employees to be promoted to managerial capacities. I have abilities to continuously improve operating methods, resulting in saving over $100,000 per year to clients . I also hold OSHA certificates, also i have carries jobs over the 1 million dollar mark which involves tonnes of trust and money and have delivered accuracy and quality to all our clients
What questions do customers commonly ask and how would you answer them?
the most commonly asked question i will have to say is " what is your recommendation ?"
simply my answer will have to be what situation the client is in and the state of the job and i will recommend them from there .
What questions should a customer ask to hire the right service professional?
i think the questions that should be ask firstly is to show there licences to do the works secondly insurances and thirdly is what previous jobs has the trades person done
What do you like most about your job?
i believe my job is a art and delivering master peaces to my clients and seeing there enjoyment from the work me and my employees helped deliver makes me love what i am doing !!!
Do you have a favourite customer story you would like to share?
These guys were really great. Professional, easy to get along with and generally really helpful. Gave us some great advice. More importantly, the tiling was excellent. Can’t fault it. We have an old wooden house in lane cove and none of the walls are straight. Despite that, the tiling was perfect. Also, they were quick to respond to emails / phone calls etc and the quote was really reasonable. Will use again and definitely recommend to friends!
How did you decide to get into your line of work?
just having a passion for delivering such artistic projects to clients and seeing there satisfaction while working with a friend made me enter this business area and never looked back since