Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully licensed and insured builder. We employ qualified building supervisors to ensure out tradesmen are completing our projects within a timely manner and to the highest standards.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We found ourselves in this line of work through neccesity. Helping friends and family build their sheds and fences etc on weekends then standing back looking at the completed project and feeling proud. I now see this in all our staff when they complete a job, and this makes me proud.

Question 3

What do you like most about your job?

Accepted Answer

We absolutely love the fact that we get to visit a clients home and design, plan, project manage and construct their outdoor area, and it's something that they will entertain their family and friends in for many years to come.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

You should always ask if they are licensed in the field of building work you require. You should ensure the builder is fully insured and that they comply with legal and ohs requirements ie work cover.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We often get asked "are your prices competitive". Our answer to this is most definitely yes. Whilst we may not be the cheapest price on the day, we guarantee to offer the best value for money when it comes to service and product.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a team of qualified friendly and experienced staff who are available at any stage of the project . We also employ specialists in each field ensuring we can provide you with the knowledge and products required for you to make the best decision when it comes to your next project.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

One of only 4 exclusive dealers of Victory Carports  Verandahs and Patios in Australia. Member of the Master Builders Association Over 100 years combined staff industry experience Design Consultants that listen to your needs and tailor products to meet your objectives Project Managers to ensure your investment is completed with the utmost quality In house installation teams, meaning attention to detail is the highest priority Experienced and friendly staff

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We always like to inspect the site and offer a free measure and design service to our customers. This ensures there are no hidden costs associated and if so we can make you aware prior to beginning the project. It also allows us to listen to your requirements and what is important to you.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

3 Ways you can save money prior to beginning any project is 1) Ensure you are using a reputable company that is well established and suitably licensed and insured, 2) Ensure they send a professional out to site to inspect prior to going ahead with any quote, 3) Always insist on reputable products.

Question 10

What makes your pricing competitive?

Accepted Answer

We consider our pricing very competitive as one of our suppliers largest clients means you are able to share our buying power. We manufacture many of our own products like premium Aluminium fencing and pool fencing and Garages meaning you buy direct from the manufacturer.

Question 11

How do you normally charge for your service?

Accepted Answer

We offer a free on site design and quotation service. We quote each job individually and accurately ensuring you are completely aware of all costs associated with your project.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Carports and verandahs, decking, garages, sheds, fencing and many other external home improvement products. We manufacture our own brand of garages and sheds as well as many of our fencing products.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 25 years experience in the home improvement industry. Our company and tradesmen are licensed. Friendly staff. With Aldinga home improvements you get the backing and support  of a larger business with friendly family owned service at trade prices.

Aldinga Home Improvements PTY LTD

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