Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are  insured and we  guarantee our  work so that our customers have peace of mind relax and relay on us

Question 2

How did you decide to get into your line of work?

Accepted Answer

promising to fulfill needs of our customers

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

one of my customers she booked for 4 bed room with 2 bath rooms and she received booking confirmation. when i got there i knocked the door and she came out. i introduced my self with her and i said to her i am her to do your cleaning  she said sorry i would like to have female cleaner  i asked her if she did describe that she would like to have female cleaner  She said no i didn't them i said to her you had to inform us when you was booking but it's alright i will go and have a good day! I took my cleaning stuffs and start putting them in my van. she start laughing and she said come in please i am joking with you  she is very funny and friendly lady  from that day she is one of my regular customers

Question 4

What do you like most about your job?

Accepted Answer

we  like when our  customers are happy with our  service it keeps us  to provide quality cleaning service for affordable price

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

About their service quality -for example about stopping cross contamination

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1 how much do we  charge  answer $28  2 what if we  finish before the certain hour  answer we  will do extra things that in my ability

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Turning up on time and fulfill all our  promises at all the time to keep our customers happy and to keep our customers with us not to go with other company

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

for our quality cleaning service,professional,experience and affordable price  as we have been in the cleaning industry for more than 8 years we are confident with what we do

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we  would like to know if there is parking and regular  one off  spring or end off lease service they want

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 putting away kitchen appliances of bench ans sink  2 putting away toys and cosmetics from bathroom and floor so that cleaner wont waste time putting them away  3 get their home cleaned regularly.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes for our  regular customers yes for our regular customers we do have discount and somtimes we offer free extra services

Question 12

What makes your pricing competitive?

Accepted Answer

our price rate is less than my service quality (means my customers will get quality service but they will pay less price while others ask more expensive price  than their services)

Question 13

How do you normally charge for your service?

Accepted Answer

we charge hourly,rate and  fixed  price we give price over telephone,email.and site visit   it is over telephone and email  our price is based on the information that we are provided by our customers

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Domestic and commercial cleaning

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We  have got more than 8 years Domestic,Commercial and industrial cleaning all our employees are experienced and 100% photo ID holders

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