Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes I have public liability insurance and I give a guarantee on all my workmanship.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I got sick of not being able to take pride in my job when working for somebody else. So I decided to start my own business. I've always been good at different things so I decided to expand into different area's and  learn new things. Since starting work for myself I enjoy life a lot more.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes I have a customer who is so happy with my work she made up pamphlets about how good of a job I did .  And how nice it was to have someone who cared about there job, and actually spoke nice to them. Then  went around and put them in peoples letters box's  in her local area.

Question 4

What do you like most about your job?

Accepted Answer

I love my job as most days I'm doing something different. As I take a lot of pride in what I do, seeing the finished product and how happy my customers are with the completion of the job.  Is a feeling you just cant beat.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

A honest person who is willing to work for what he is paid.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Most jobs I do , site needs to be seen to provide a quotation. A estimate of when you require the job to be done. I normal ask have you given yourself a budget as it makes it easier to provide a quote  if we know what your looking for in a product.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1/ if there are furniture or other things in the way, moving them before I start the job will save me time and you money. 2/ Have a good idea of what colours and designs you want before anything is ordered, so that it does not have to be changed afterwards. 3/ pick the right tradie for the Job.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer a 10% discount to pensioners on all labour cost only.   Free quotations for all. After hours service available.

Question 9

How do you normally charge for your service?

Accepted Answer

Most of my services are charged per job quoted before I start. If there is any extra's I tell you before I go ahead with it. Some jobs are on a day rate.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in kitchen and bathroom renovations. Have been doing them for over 10 years. Have never had a unhappy customer. I guarantee my workmanship. My experience of doing high quality work for display houses is second to none.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

My skills are Qualified Cabinet maker and Boiler maker. I have been doing Carpentry , Painting , tiling and for over 20 years.

J & C Cabinets (Vic)

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