Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am a Licensed plumber and all my work is garunteed. I provide compliance certificates to all jobs over the price of $750, I am fully insured and fully Licensed. 86182097710

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always been an outdoor person, from when I was a little kid, i use to always dream of becoming a plumber because I found it so unique and complex, great job.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have plenty to be honest, so its difficult to remember but basically all my customers say tend to take a liking to me so its difficult to tell you which customer is better than others.

Question 4

What do you like most about your job?

Accepted Answer

the outdoors, the new customers, the new and different jobs every day, I never get bored of my job because always something new to do and always new fittings available.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

If they are licensed, insured and most importantly trust worthy and on time, reason being is you want to be able to speak to your plumber when you call them, not always in a rush and not doing what he told you he would do.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I get asked alot about my license and insurance. I show them my plumbing license and my business is insured. They ask for a price and time of start, And i never let them down or jump up the price later.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All my customers have my number saved in their phones not on a fridge magnet. reason being is when I tell somebody I am coming on a certain date and time I always come, and if i cant make it I will tell you I cant make it and not let you hear what you want to hear.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am a very reliable Plumber who is always on time and never lets you down, very competitive with my pricing and I treat every Job like a would my house. Any problem in the house that's got to do with Plumbing Can and will be fixed you you call me

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Most jobs are strait forward and easily explained over the job however, Some jobs such as new homes and excavation work need plans and permits, feel free to call I will always point you in the right direction.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Sometimes I am able to tell them to buy their plumbing fixtures from a certain store because I know its cheaper.  2.I tend to kill 2 birds with one stone when I work so im good at saving customers money.  3. I like to treat customers like how i would like to be treated, so if by saving a droller is what they want i can  help

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Basically no special offers no but feel free to call or text me any time, im very very easy going and very punctual, more than happy to help anybody.

Question 12

What makes your pricing competitive?

Accepted Answer

I know what other plumbers are charging these days and tend to stay very very very competitive, especially to customers who continuously give me work, im very competitive.

Question 13

How do you normally charge for your service?

Accepted Answer

I try and get to every job and quote it, but more times than not, if the customer is able to describe the job to me over the phone i can usually give a pretty accurate quote. I also do hourly rate if need be.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I do alot of new homes, town houses, renovations, extensions, maintenance, Granny flats, emergency plumbing jobs, change over of Hot water systems, roofing and much much more. basically I do everything in all homes that's got to do with plumbing.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been doing plumbing for over 8 years now, Ive done my time as an apprentice, I received my certificate 3 and 4 in plumbing, Have been on my own now for about 4 years and growing.

Alz Precision Plumbing

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