Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes i am insured. My policy is Held with AAMI. apon request i can show you certificate of currency. allthough insurance is a must, I take all necesary measures to try and avoid needing to claim. rest assured that i have insurace for your and my protection.

Question 2

How did you decide to get into your line of work?

Accepted Answer

i have decided to get into this line of work because : :i would like to offer my services to people in need of them :i belive and know that i can offer the best quality of work. :the demand of the service area

Question 3

What do you like most about your job?

Accepted Answer

i like the feeling that i have made a change or improved ones quality of living. made a comfort or a safe environment for the customer. i like to take pride in my work and know that i have given the best any person could.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

how soon can you start work? i can start immediately providing the site is ready for the required work.  how do i pay? you can pay by cash on completion. or pay via transfer direct to bank account.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Im a reliable and trustworthy worker that not only do i have over 16 years experience in Fencing, Fabrication, Repairs, Manufacture/Design, handy man work. I also have initiative (the nack) which just cannot be taught. I belive it is inhereted. either you have it or not.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

you will be assured of work by a very experenced and insured fencer. As my license is pending i need the referals and testamonials of clients, thus im assuring the highest quality work so i can submit with my pending licence.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The things i would need to know before i can quote is as Follows. :A contact name :A contact number :A Mailing address :Method of payment : A short job description

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

you can save money before i start the work by listing :product repair replacement make and model# :any lenght related work measured in mm and mt. :listing any extensive repairs. :supplying your own materials.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

to one flare customers i would like to offer the First hour of my services @ $100 to the discount of 50% down to $50 for the first hour + the cost of any materials. valid for May 2013

Question 10

What makes your pricing competitive?

Accepted Answer

My pricing is competitive by being below the standard rate that i have been charged my self previously. i can take into consideration of pentioners and seniors at time of quote.

Question 11

How do you normally charge for your service?

Accepted Answer

I normally charge a cll out fee of $100 that includes 1 hour of labour and $40 for each 0.5 hour after charged at 0.5 hr incraments. Any materials needed will be charged at cost price and any cost involving transport To keep costs down please specify any materials needed before calling.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in Glass pool fencing. Glass Balustrade fencing. Tube fencing and colorbond. with over 16 years experience in these areas of fencing. construction and repairs.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

my experience comes from a life time of wanting to fix or repair things. i have been in the fencing industry for over 16 years working in the manufacturing and construction of them.

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