Frequently Asked Questions
Why should a customer hire you over another service provider?
We can provide a complete service from the initial concept through to designing, costing & completion of your chosen project.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Over 25 years of experience & hold qualifications in Project & Construction Management,OHS,Building, Carpentry, Tiling, Waterproofing, Asbestos Supervision & removal. I am A registered Builder trainer & business mentor for new building professionals
Is there a particular aspect of your trade or industry that you specialise in?
We can do almost any type of build, from the traditional to the new and emerging BIM construction methods. We enjoy the challenge of working with new technologies and are adaptable to suit our clients needs & budgets..
How do you normally charge for your service?
We normally Quote on a fixed price per job basis. We can work on an hourly rate basis (do & Charge)if so desired.
For Commercial & Government Facility Managers, we can provide Ad Hoc & Scheduled services, Please contact to discuss your requirements.
What makes your pricing competitive?
Experience, We know how long a job will take & what materials are required. This means that we can be accurate in the costings and needn't add extra to cover unforeseen items.
Are there any special offers you would like to offer to Oneflare customers?
I will not trick you with "free this and free that" We both have seen that $400 ticket price at the store & we are meant to believe it has been reduced to the $50 they are offering now?
I can offer you great service & user experience when dealing with us !!
What are the typical things that you need to know before you can provide a quote to a customer?
1. Products you want to use, For example: (a dorf tap sink mixer satin stainless steel ) even a photo can help a lot, Some people provide a list with manufacturer & model numbers.
2. Location & Access- is it on the 2nd level?, is there parking?
3. We can come on site & provide a site visit if req
Are you an insured business and do you guarantee your work?
Yes we are insured & our work is guaranteed for quality ( we get you to sign off ) where it is insurable building work in qld it is covered by the government home warranty scheme. A thing to remember if you use non licensed contractors you have no recourse for shody work.
What makes you the most reliable and trustworthy person for the job?
I care. I will not leave if I think the work is not to my standard, even if you are happy with it!
What do you like most about your job?
The accomplishment of the job and the meeting of different people over the years. Everyone has a different story, and seeing the reactions when everything is completed is rewarding.
Do you have a favourite customer story you would like to share?
We complete a lot of building modifications for people with differing needs due to changing circumstances, being able to help in that little way to make the everyday tasks that we take for granted accessible again is a good feeling even though we are being paid as well
How did you decide to get into your line of work?
Fell into it. was helping out a friend and the rest is history.. I might add the years of training & working at the same time did help a lot.
How can a customer save money before you start the work? Please give 3 tips
1. Have clear instructions/Drawings of what you require, this means you will be getting quotes from different suppliers for the same thing. 2. Being clear about what you need ( take photos or get exact model numbers for items. 3. Make sure there is good access - this can save a lot