Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured & our work is guaranteed for quality ( we get you to sign off ) where it is insurable building work in qld it is covered by the government home warranty scheme. A thing to remember if you use non licensed contractors you have no recourse for shody work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Fell into it. was helping out a friend and the rest is history.. I might add the years of training & working at the same time did help a lot.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We complete a lot of building modifications for people with differing needs due to changing circumstances, being able to help in that little way to make the everyday tasks that we take for granted accessible again is a good feeling even though we are being paid as well

Question 4

What do you like most about your job?

Accepted Answer

The accomplishment of the job and the meeting of different people over the years. Everyone has a different story, and seeing the reactions when everything is completed is rewarding.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I care. I will not leave if I think the work is not to my standard, even if you are happy with it!

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We can provide a complete service from the initial concept through to designing, costing & completion of your chosen project.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Products you want to use, For example: (a dorf tap sink mixer satin stainless steel ) even a photo can help a lot, Some people provide a list with manufacturer & model numbers. 2. Location & Access- is it on the 2nd level?, is there parking?  3. We can come on site & provide a site visit if req

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Have clear instructions/Drawings of what you require, this means you will be getting quotes from different suppliers for the same thing. 2. Being clear about what you need ( take photos or get exact model numbers for items. 3. Make sure there is good access - this can save a lot

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I will not trick you with "free this and free that"  We both have seen that $400 ticket price at the store & we are meant to believe it has been reduced to the $50 they are offering now? I can offer you great service & user experience when dealing with us !!

Question 10

What makes your pricing competitive?

Accepted Answer

Experience, We know how long a job will take & what materials are required. This means that we can be accurate in the costings and needn't add extra to cover unforeseen items.

Question 11

How do you normally charge for your service?

Accepted Answer

We normally Quote on a fixed price per job basis. We can work on an hourly rate basis (do & Charge)if so desired. For Commercial & Government Facility Managers, we can provide Ad Hoc & Scheduled services, Please contact to discuss your requirements.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We can do almost any type of build,  from the traditional to the new  and emerging BIM construction methods. We enjoy the challenge of working with new technologies and are adaptable to suit our clients needs & budgets..

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 25 years of experience & hold qualifications in Project  & Construction Management,OHS,Building, Carpentry, Tiling, Waterproofing, Asbestos Supervision & removal. I am A registered Builder trainer & business mentor for new building professionals

Clearmark Construction Pty Ltd

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