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Frequently Asked Questions
Why should a customer hire you over another service provider?
Our clients love the fact, that they can purchase all there printed material from one place.
We provide our clients with print, promotional, screen and sign solutions that not only excite the public, but
are aware of budgets for all sorts of businesses!!!
What experience, skills, qualifications or training do you have to make you the right person for the job?
Gibrian the owner has been in the printing industry for over 20 years with a Trade Certificate in Printing and Graphic Design. We have been serving the print industry with quality products and service.
Is there a particular aspect of your trade or industry that you specialise in?
General Printing / Screen Printing / Promotional Products / Signage and Installation.
We specialise in stubby holders, and signs with print based material being the easiest for us to complete with our up to date printing machinery.
How do you normally charge for your service?
We have fixed prices for our products and services, and also provide free quotes for those more complicated jobs.
What makes your pricing competitive?
Our pricing is competitive due to the fact that we have low overheads, and we will go the extra distance to get the best price from our suppliers. We don't always use one suppliers for our products as other suppliers with the same product may offer a bigger discount which will benefit our clients.
How can a customer save money before you start the work? Please give 3 tips
Provide print ready artwork.
Be specific in there quote request.
We provide discounted design services, which are appealing and modern.
Are you an insured business and do you guarantee your work?
Yes we are fully insured and we garuantee our work, if you aren't please with our products then we will
make sure you are satisfied.
How did you decide to get into your line of work?
I received an Apprenticeship at the age of 17 yrs old with a company called Salmat.
I enjoyed my work and employment with this company and decided to buy my own business to become my own boss. Which happened in 1996.
What questions should a customer ask to hire the right service professional?
Are you qualified?, How many years have you been in business?
Will you be working on my job, or will it be subcontracted?
What do you like most about your job?
I really enjoy working with people to give them what they require, I also love seeing the end product.
I know that budgets can be tight and we all can't spend a lot of money on promoting ourselves but we believe we can help our clients achieve that goal, by using and providing products and services that will meet there needs.
What questions do customers commonly ask and how would you answer them?
The most common question I get asked is, do you provide such and such a service, or can you print onto this sort of product, and I will be honest and say yes if we can and no if we can't, because I don't want to waste their time and our time if we are not capable of supplying the correct outcome for the client.
Do you have a favourite customer story you would like to share?
We had a client ring us on the Monday and they required 200 stubby holders by Friday.
We didn't think we had time to fit it in, but by moving some jobs around we had them finished
on Thursday ready for our client by Friday.
They where absolutly ecstatic, no shortcuts and a quality job.