Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and guarantee our work for a minimum of 5 years and warranty our work with 5 years at no extra cost.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Our family have been painters since 1936 and have continued to pass the job headline down to numerous family members we are a very big ethnic family who work very hard and love what we do our knowledge is second to none. Who knows we might make you the next painter! :)

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

David and Cheryl had an old house that they wanted to demolish and build a new one. After telling them we could save them tens of thousands just by offering our services to paint and bring it back to brand new they trusted us and loved it they are now very close family friends.

Question 4

What do you like most about your job?

Accepted Answer

We love that we can make something that looks the worst to the most beautiful looking thing in front of you.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers often ask how we would do the job. our answer is: We pride ourselves on the quality of our craftsmanship therefore we do not take any shortcuts and apply the right paint in the right spots but before we do that we make sure the preparation is tip top.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With completing extensive work for the government and public of the Northern Territory and South Australia on time all the time speaks for itself we have a well respected background and only offer the best services to our customers giving them nothing but good to say about us.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Professionals completing works to an extremely high standard at an affordable price,  who respects there customers privacy and are on time all the time. :)

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Exactly what is wanting to be done and the look you actually want to achieve. Changing through a job can be a very costly manner which you want to avoid with all trades.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.Make sure that all furniture / objects are out of the way of tradesman. 2.Make sure area is clean and tidy for tradesman. 3. Know exactly what you want before work starts.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer senior discounts and pensioner discounts depending on the job we are always open to special offers for all our customers.

Question 11

What makes your pricing competitive?

Accepted Answer

Our pricing makes it competitive because of the amount of extras you get from us that you don't usually get from others. We do not take any shortcuts and we also guarantee our work for a minimum of 5 years.

Question 12

How do you normally charge for your service?

Accepted Answer

The way we charge is with an onsite inspection from there we estimate how many man hours it will take to do the job add up the amount in cost of materials we then add those two together and generate our quote.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all aspects of Painting and Decorating i.e.: Wallpaper, Spray application, Brush Application, Roller application, Sponge effect Application etc.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Highly experienced working on jobs from historic to brand new homes / sky rises with 40 years joint experience we know what we are doing. We are fully qualified and have had extensive training in the industry.

iPaint Painting Services

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