Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured for worker safety and public liability. We always do our best to achieve the clients desired result. Our pruning will be done to a pruning plan agreed with client.

Question 2

How did you decide to get into your line of work?

Accepted Answer

To use the example of Steven our Significant tree specialist, his father is an Arborist and his Grandfather a woodsman so it sort of just runs in the family

Question 3

What do you like most about your job?

Accepted Answer

We love trees, the environment, meeting people and being presented with interesting situations that need to be resolved. How do we safe that house and the tree....

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q1) How will you remove the branches without damaging my .... A1) Branches over fragile items are cut and lowered to the ground crew using ropes.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Local Trees strives for safety and sustainability we are small enough to be flexible but with the connections to handle any job. Local Tree really care for trees, your property and our crew. We go safe then go home.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1) Location of tree including hazards 2) Size of branches to be cut 3) Is client working to a budget or a task, ie. What can I get done for this much

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Yes,  1)clear area around trees to be pruned 2)speak to neighbours to improve access, if cherry picker is going to be used 3) collect your own garden printings to be mulched, keep mulch or wood on site

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For people in the City of Joondalup only half hour minimum job cost. The usual minimum cost for hourly rate jobs is one hour

Question 9

What makes your pricing competitive?

Accepted Answer

If your trees are pruned properly they are safer and easier to maintain. If you take our hourly rate option you are only charged what the job takes

Question 10

How do you normally charge for your service?

Accepted Answer

We can quote but many of our regular customers just get us to come out on an hourly rate. Hourly rate are more economical particularly for maintenance and general tidy ups.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

If you have a special tree that needs individual attention or a a special treatment, like Bee removal, hand digging of stumps or quiet service (climbing with hand or electric saws)

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Local Trees is not just Steven our Significant tree specialist, Paul our Arborist or Tony our Permaculturalist and bee specialist, all with many years of experience but also our extended network of specialists

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