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Thanks for completing a great job in patching and painting the apartment wall after the removal of my HD TV. Daniel and his team were, punctual, professional and really competitive. If I need any additional paintwork or patchwork done again I would definitely give them a call.
11 Oct 2016 (last edited 11 Oct 2016)
We found NGP to be competitively priced, quality workmanship, efficient ans courteous and would not hesitate to use their services in the future. Job well done
20 Sep 2016 (last edited 20 Sep 2016)
Thank you Marcia!
20 Sep 2016
Thank you Daniel and team for doing such a great job on my balcony ceiling, what was damaged and ugly by water damage is now brand new again. Your quote was affordable and much less than competitors and your high standards would be hard to beat. I was very impressed not only with the work , but ... Thank you Daniel and team for doing such a great job on my balcony ceiling, what was damaged and ugly by water damage is now brand new again. Your quote was affordable and much less than competitors and your high standards would be hard to beat. I was very impressed not only with the work , but in the manner it was carried out, everything was done in an organised way, with no mess, and at the end of the job the place was left clean and tidy, with everything put back in place. I would be happy to recommend NGP, 'New Generation Plus' to anybody who wants a top quality service. Well done!
27 Aug 2016 (last edited 27 Aug 2016)
New Generation Plus offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
We are a very customer-oriented business, which means our relationships with clients are based on trust and respect. Our customer is always right and we are never happy with the result until he/she is. At New Generation Plus we find individual approach to every project and always do the job the same way we would have done for our own properties.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Having over 10 years of experience in the industry, at NGP.com.au we are certain that our people are our most important asset. This is why every individual on our team is highly qualified and skilled for the job and all our team supervisors have painting and decorating licenses, supported by impeccable record of work.
Is there a particular aspect of your trade or industry that you specialise in?
Surface Restoration: NGP are experts in surface restoration and achieve excellent results in restoring damaged or old surfaces to their original state. This can greatly improve the overall image of the interior or exterior of a property. When we arrive on site we assess the surface that needs to be restored and explain to the client the work involved and the likely outcome of repairs. Most of the the time this includes routine repairs such as hairline cracks and peeling paint in sensitive areas such as kitchens and bathrooms. However we also carry out more complex repairs, such as large cracks to ceilings that may require new plasterboard to be installed and plastered, fix problems associated with water damage, repair damaged cornices in older properties to ensure their period look and the restoration of timber and plaster surfaces in heritage properties to bring them back to their original state and maintain their character. Plastering Works: NGP also specialises in the provision of top quality plastering works for all types of clients from commercial to residential. This includes interior plastering of plasterboard and any wall to make 100% straight finish which we then sand by machine to leave a smooth surface for painting. The sanding process is done extremely cleanly as a vacuum cleaner on the sanding machine gathers the dust. We also carry out exterior plaster works using sand & cement etc to plaster new and existing walls and repair damage to old render.
How do you normally charge for your service?
At NGP.com.au we charge either on a square metre or an hourly rate. For the most accurate quote we prefer to conduct site inspection, as only after that we can establish what would be the optimal payment basis for each client.
What makes your pricing competitive?
Here at NGP.com.au we carefully research and analyse the market and industry in order to source the best quality supplies at lowest possible prices, such as those provided to us by our long-term partner PaintAccess.com.au or those that we bring ourselves from the United Stated. Because we can get our paint and accessories at best prices, we are, in turn, also able to provide the same best prices to our clients. Moreover, our pricing is based on client's budget as we always seek to find optimal solution for each project.
What do you like most about your job?
We enjoy working with clients and developing solutions that cater for their needs, desires and budgets. Nothing beats that feeling of accomplishment that we get upon finishing our project when we see our 100% happy customers and our newly-born creations.
What questions should a customer ask to hire the right service professional?
Always ask for their license and references, check out their samples of work and enquire about the finishes they do. You would want to ensure their workmanship is superior before trusting them with your property.
What makes you the most reliable and trustworthy person for the job?
We seek to connect with all our clients on a personal level to make ensure we understand exactly what their needs are. As mentioned before, all our relationships are based on trust and we proudly uphold it by remaining punctual, honest and responsible at all times.
Are you an insured business and do you guarantee your work?
Yes, we are. NGP.com.au provides guaranteed warranty on any work performed in line with current Australian Government Standards. This gives customers comfort that the best attention to quality and detail will be applied to their project.
What are the typical things that you need to know before you can provide a quote to a customer?
Site inspection is necessary for NGP.com.au to make sure we provide our customers with the most accurate and appealing quote. If the project is underway, we would require a drawing.
How can a customer save money before you start the work? Please give 3 tips
If it is a residential property, the best thing would be to move all furniture in one spot. After that you can plan your short holiday and leave-we will take care of the rest!