Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have $10,000,000 public liability insurance and guarantee our work

Question 2

How did you decide to get into your line of work?

Accepted Answer

Renovated 8 homes over the last 18 years so I was destined to work with property.i know nothing else and really enjoy fixing things and enhancing a property by adding value to it through my work

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Renovated a bathroom for an elderly couple, they have been so have they invite us over for Xmas lunch.!

Question 4

What do you like most about your job?

Accepted Answer

Creating and satisfying a customers needs

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

If they have any testimonials, if they can call previous customers, what qualifications you have to do the work They should ask if you have done this work in the past

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can youdo the job and do you have photos of your work. Depending on the urgency of the work will determine start dates. And we have a web site that shows people our completed jobs

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are punctual, we have been given keys to people's homes in the past , trusting us to do the right thing by them. We are honest and constantly communicate with our customers

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Renovated 8 homes over the last 18 years so I was destined to work with property.i know nothing else and really enjoy fixing things and enhancing a property by adding value to it through my work

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Time frame of works to begin, budget

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Possibly clean clutter around work area for easy access. Possibly buy materials, it saves time when particular materials are already on site. Get two quotes so they can compare pricing and workmanship

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, we offer pensioner discounts and un employed discounts

Question 12

What makes your pricing competitive?

Accepted Answer

We have spoken to many of our competitors and seen what they chage for what they do. We believe we charge less and do more.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally charge on a half daily or daily rate. It really depends on the task required. We also charge on the completed job.what the customer is happy to pay and what we are happy to accept.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in general repair work, we specialise in giving our customers advise and recommendations on what would be the best option for their need. We are very good at plumbing and carpentry work

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been doing property repairs and maintenance work for many years.plumbing, painting, plastering,fencing and bathroom work.

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