Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured with GIO insurance and we do guarantee all are maintenance and repairs

Question 2

How did you decide to get into your line of work?

Accepted Answer

We are a Handyman business with over 15 years experience servicing Brisbane's Northside (Brisbane City to Caboolture & surrounds). Professional, safe, reliable handyman services on-time, every time, that's our guarantee.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had a wonderful experience with All Hours Handyman. I would rate you A+ on all works you completed for us. I really don't have any comments for improvement - our experience was outstanding and we will certainly call again in the future.

Question 4

What do you like most about your job?

Accepted Answer

The best things about my business is the job satisfaction you receive from a job well done.  All Hours Handyman strives for perfection and only customer satisfaction will do!!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What type of work is it, then measurements, colours and styles (where appropriate). What type of tradesman you are requiring for the job and what time frame you require for the job completion.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

My customers generally like to know how long the job will take and obviously, how quickly can we get there to do it and how much will it cost.  Most of the time we can answer these over the phone.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My work ethic, integrity, but ultimately my pride in my workmanship. Almost all of my work leads are the result of referrals. As result my trade proficiency, experience, integrity and reliability are rarely questioned.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Measurements, colours and styles (where appropriate). What type of tradesman you are requiring for the job and what time frame you require for the job completion.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save time and money all you need to do is; 1. Assess your job - Include measurements, colours styles (where appropriate) 2. What type of tradesman are required for the job 3. Your time frame 4. Call All Hours Handyman

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you are a one flare customer we can offer an introductory rate of $55 per hour - fully insured and including the goods and devices tax. This offer expires February 2013

Question 11

What makes your pricing competitive?

Accepted Answer

We offer a competitive price at $60 an hour including the good and services tax - and come fully insured. Prices are negotiable depending on services provided and we're always on time

Question 12

How do you normally charge for your service?

Accepted Answer

We charge $60 an hour which includes our call out fee for general handyman maintenance and also charge nominal fees for specific jobs.  We are very fair and open to negotiation

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our services include;   • Doors - Hanging or Repairs  • Locks  • Windows  • Decking   • Fencing - New & Repairs   • Stairs   • Insect Screens  • Carpentry   • Minor Plumbing Repairs / Installations   • Small Building Works   • Hanging Pictures, Mirrors and Artworks   • Hanging Blinds & Curtains  • Plaster & Painting Repairs   • Clotheslines - Removal / Installation   • Smoke Alarm Installation   • Small Tiling Jobs   • All Handyman Maintenance & Repairs

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are a handyman / renovation business with over 15 years in the business. We can offer services from the Stumps up to the roof and all in between. All Hours Handyman

All Hours Handyman

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