Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes !  All products have there own guarantee and all our trade work is guaranteed for 7 years. Home warranty insurance is taken out on all bathroom renovations and any kitchen renovation which includes building work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always had a love of design, which started at college working on stage sets and custom design this then developed into a love for textiles, materials & practical living. I have a love and respect trends, fashion,    styles from Art Deco to ultra modern twist mixed with the traditional furniture.

Question 3

What do you like most about your job?

Accepted Answer

We enjoy the lifestyle changes we make for each of our clients. We design and recommend products, plans and colours for each clients individual needs.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Experience the designer has. Company carries the relevant licenses, Company carries relevant Insurances, Experienced Tradesmen and of course Building Supervisor for Project Management of the renovation to ensure a smooth experience.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

They often expect the designer to give them the most practical design before allowing them to ask the right questions and take the relevant measurements. The best designers go away and work on the design ensuring they have looked the project and thought through the budget, the location of services

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Experience, honestly, snazzy design flare with suitable product knowledge including energy efficient products to keep house hold bills to a minimum.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We work with HIA Insurance services to provide warranties for Kitchen, Bathroom & Laundry renovations & building work. (Covering all types of trades from demolition, electrical, plumbing, rendering, waterproofing and tiling.) Ensuring your project is completed as scheduled.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

(1) We require to visit the site to gather measurements. (2) 5 year plan ? Investment unit ? tennant proof ? First time buyer getting on the market or long term home. (3) Budget ? (4) Lifestyle questions ? Style family requirements?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure you have thoroughly thought out the 5 year plan to allow the designer to ensure your products so  you get full return for your project and not to over capitalize on your property for the current market conditions.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free no obligation free home visit for a design consultation with our designer who will measure the vicinity and assist you & advise you on design suitable products & provide you with a quotation suitable for your budget.

Question 11

What makes your pricing competitive?

Accepted Answer

We cater for all budgets and lifestyle requirements.  First time buyer, investment unit or a remodel to your home to allow for your growing families needs.

Question 12

How do you normally charge for your service?

Accepted Answer

We offer a free design consultation, on site to measure your home and find out your requirements & budget this means we can offer creative, cost efficient on time renovations.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our designers are professional using Cad 3D drawing software. Allowing you to experience a walk through into your new home or investment property, to ensure you are completely happy with the design concept.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We pride ourselves on having professional designers, tradesmen & building supervisor with the right knowledge of products to suit any budget, trend or lifestyle.

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Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

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