Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Betta homes have current insurance from Home Warranty Insurance and builder license and other trades license.   all new home project : 7 yr trades work: various from 6 month to 2 years. repair works: various from 6 month to 2 years. water proofing works : 1 years.

Question 2

How did you decide to get into your line of work?

Accepted Answer

there are no jobs are too small or too big to us. please give us a call and our friendly staff are willing to provide advice and guidance to you. or email or visit us for appointment.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

one of our customer have the home leaking issues and already gone thru with over 10 others company but still can not fix the root cause issues until engage Betta homes. at the end, we have resolve the issues by 1/3 of cost they expected with committed schedule.

Question 4

What do you like most about your job?

Accepted Answer

Betta homes are proud of an organisation to have different level / type of skill person to resolve all property related issues for customer.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

will this trades to resolve the issues for the customers. it is depend on the nature of works which may require single tradeperson or multi trades to resolve it. Betta homes will explain to our customer the run down of the job and what it require to ensure customer get involve on work flow.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

most of customer will ask the best price and agreed time frame for the jobs  Betta homes have guarantee the best price and value for money proposal for our customers.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Betta homes have 20M public liability and work cover insurance, home warranty insurance to cover our works and public assets.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Betta homes have various trades / in house and project manager to follow up and communicate with each client.  we are proud of what we've done and provide the best cost effective tender to our customer.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

time frame budget finish standard preferred construction methodology / materials if you have it in mind.  Betta homes will provide the best value for money option to our customers

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

early engagement with us for the best value for money option to the project.   confirm with us the time frame on delivery, we may help you for further cost saving if fitted in our program.  maintain consultation with us to ensure no surprise on completion.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

for any project from $5k to $100k, $50 gold movie ticket offer to customer when the job completed.   for any project value between $100k to $500k, $1k voucher offer for upgrade or gift card.  for any home project - over $500k project, $5k voucher offer for upgrade or appliance items.

Question 12

What makes your pricing competitive?

Accepted Answer

most of our trade are based on in house rate. it will be generally cheaper than others.  we are happy to match price with any quotation from others plus 5% further discount.

Question 13

How do you normally charge for your service?

Accepted Answer

standard cost rate / SOR items  or quotation works for project (small & large) project management rate for cost plus projects design / architect (SOR or lump sum rate)

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we have different tradesperson and professional staff to cover every stages building related works.  demolition  concrete works / footings / formworks structural frame / roof tilling / roof construction  landscape internal fit out works (residential/commercial / industrial) electrician/plumbing

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Betta homes are Australian owned company and have serviced to customer since 2003. we have various in-house trade person to provide the best services to our customers

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