Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are an insured business and all of our work is guaranteed. The length of guarantee depends on the quality of the materials chosen by the customer.

Question 2

How did you decide to get into your line of work?

Accepted Answer

The love of demolition, re-cycling and building new structures out of re-cycled timbers is a positive way to go to reduce waste and re purpose structures which i have always liked doing.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

a favourite customer story would be when we were able to make the appropriate changes necessary for a customer at last minute with no inconvenience to any one involved.

Question 4

What do you like most about your job?

Accepted Answer

The most i like about my job is that i can create and provide a new living space for a customer that i know they will enjoy for years to come.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should always ask about previous experience and most recent jobs that have been completed by the service professional.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most commonly asked question would have to be (can you work within my budget) and we will always do our best to meet your budget requirements.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our past customer base and past reliable delivered on time results make us the most trustworthy person for the job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

When you employ House Hunters you have employed a trusted quality service that will provide a service that is satisfaction guaranteed.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Things that we need to know are material costs, the size of the job, the amount of waste involved, and the time frame involved.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Employ someone you feel that you can trust. Employ someone that has the right experience for the job. Employ someone that does quality work.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers can expect only the best service from House Hunters, free quotes and advice, free design for all decks and pergolas.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is not only competitive, with our quality workmanship and our satisfaction guarantee the money that is spent on a quality job is money that is well spent.

Question 13

How do you normally charge for your service?

Accepted Answer

All our work is charged out in stages. Usually an up front fee to cover initial costs and materials. Then one or two progressive payments then a final payment upon completion of the work.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in deck and pergola construction as well as house removals, demolition and site clearing. All our work is garanteed.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have thirty years of demolition experience and twenty years of deck and pergola construction which gives us the experience to give you the right advice for you to make the right choices.

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