Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Comelli construction Group is fully insured with public liability  Because we are registered builders , Domestic and Commercial we are covered by the Builders warranty Insurance which is required for a building permit

Question 2

How did you decide to get into your line of work?

Accepted Answer

While I was going to secondary school I used to work part time for my father , after school , weekends and My father was a concreting contractor , so I learnt concreting and basic building skills at a very young age and from there I went on to do a carpentry apprenticeship , and 32 years later I still enjoy my work

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The site was in Belgrave , this year , the owner was worried that he would never be able to achieve his dreams of putting a room under his house because his family had grown and he did not want to leave the area or sell and relocate. He had approached over 10 contractors and All refused to quote or even turn up because of the steepness of the site and access , So we were approached and quoted and completed the project and the owner was very pleased

Question 4

What do you like most about your job?

Accepted Answer

I like to design and create new projects , I like to work on difficult sites because of the challenges the site May bring up and over coming those challenges And to make the clients expectations achieved where physically possible

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Experience , references , knowledge and expertise in the area of works that the owner requires  Start time and finish time , is the builder registered , domestic or commercial

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Where are you based ?  Melbourne metro How much experience do you have ?   32 years Are you registered ?  Yes , Domestic and Commercial Can you supply plans and permits ? Yes

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Master Builder member 7162 Registered builder  DB-U 11970.   CB-L29505 The above registrations are a guarantee and quality assurance of excellence in the industry

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

One stop shop , design , construct , to completion,  Design ,Carpentry , concrete , excavation ,retaining wall 32 years of experience , registered builder , domestic and commercial MBA member

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Scope of proposed works Architectural plans and structural plans if required On site meeting if required Full list of items that the owner would like to supply or not supply

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Consult with your partner and decide what you want to do  Prepare the site for construction for eg.move furniture , storage ,cars ,re locate items  Consultation with our company to recommend the best cost affective way to  design and construct your future project

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One flare customers will get a 10 % discount off any legitimate quote offered To you , plus you will be surprised with our customer service . Expertise and knowledge ,

Question 12

What makes your pricing competitive?

Accepted Answer

We are a small family business with low overheads and we own all our own equipment So we can keep our prices competitive  32 years of experience helps keep the price down because we have experienced most unforeseen  Situations

Question 13

How do you normally charge for your service?

Accepted Answer

Fixed price , hourly rate ,  Simple jobs fixed price Difficult sites hourly rate Commercial sites , Shut down work , hourly rate By negotiation Because we can offer a large range of labour and machinery  Hire we do not have to charge a min charge because we are already onsite

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Design , schematic , working drawings , permits Carpentry, frames, roofing , lock up , fixing  Excavation , bobcat, excavators, top truck Retaining walls ,sleepers ,concrete

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

32 years registered builder 34 years carpenter 30 years designer Design and constructed many projects on difficult sites , steep , no access , treed  20 years of excavation work on steep sites

Comelli Building Design And Constructions

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