Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

i am insured with imar for 30 million and always guarantee my work

Question 2

How did you decide to get into your line of work?

Accepted Answer

i used to be a civil engineer but unfortanatly had an accident at work and had to have a 3 level fusion on my back , so while on compo i ask my solicitor if i could go and do an apprentiship and would it affect my compentation , he encouraged me to get back out there and here i am

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

well i would do hand stands to see my customers smile , i go out of my way to find what the customer wants even if it takes all day and i dont chardge the customer for time spent , also i look after my customer , word of mouth has kept me in business

Question 4

What do you like most about your job?

Accepted Answer

i am liked because i am a good natured polite ,and  prompt , if i say in will be there at a certain time . i am there and my work is first class and cheaper than any other locksmith, and i take pride in my work

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

they should make sure they ask for identification  and make sure that the tradie is covered by insurance just in case

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

i'm a locksmith how much honesty can you get

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

price,  i am cheaper than anyother locksmith , i do a first class job , and i clean after myself, like i said before i am a good friendly person and my prices and my nature is whats keeping me in work

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

i would need to know  what they would like done

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

i can go and visit the cutomer and give them a free quote and also show them whats available out there lock wise , i would give them many options to choose from

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

a free smoke alarm with every re-key or if they already have smoke alarms i would make sure they were in perfect working order and if they needed battery's i would fit them

Question 11

What makes your pricing competitive?

Accepted Answer

my service call is cheap and that includes my labour  my re-keying is cheaper than any other locksmith  i am a faIR tradie and look after people especially pensioners

Question 12

How do you normally charge for your service?

Accepted Answer

i take most credit cards , cash and company cheques  and for company's i give 28 days to pay if they are regular customers

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

i specialise in my traDE , i am very good at what i do and i am always happy when i complete a job , and i have never ever been called back to a job because of a problem or not doing my job properly

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

i am experianced , i did a 4 year apprentaship for my trade , i am also a handy man and have been in the locksmith trade now for 8 years and i love it , i always go out my way to see my customer smile

Jon

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