Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As required by current legislation we carry public liability and workers compensation insurance. We also provide home warranty insurance for those jobs that it is required for

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoy working with my hands. I get great satisfaction at seeing the end result of the work I have done. I have always been active and found this not only allows to work and be active but now provides and income for my family

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had heard thru a friend at my son's soccer training about another soccer family who were struggling financially. With 4 children the father was feeling incredibly deflated going into Christmas. He approached me and asked how much one of our cubby houses would be and was even more down when I told him the price. Chatting a bit more I told him I would help him out if he wanted to help build the cubby with me. Over two weekends in between work and family commitments together we built the cubby house at cost. He called me Christmas more to say thank you as his kids had the best Christmas ever.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

As a small business run by myself and my wife we provide attention to detail that some of the larger companies don't. We place high importance on providing quality work as we rely heavily on word of mouth to keep our business running.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Details and scope of works. Site plan/inspection  Estimated time frame for the customer to have work completed

Question 6

What makes your pricing competitive?

Accepted Answer

We do to charge you any extra other than our time. We like to keep our customers cost down and will always quote an allowance for variable work but only ever charge them what it cost. I we allowed 7 day and it took us 5 then our customer only pays for the 5. we believe if we look after our customers they will be comfortable coming back to us in the future.

Question 7

How do you normally charge for your service?

Accepted Answer

Job are quoted in two sections to get the end price.  The material cost plus the labour cost. we do not add any extra on to either of these as we believe in providing competitive prices.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 17 years experience in the building industry. My experience ranges from basic carpentry to complete new home building. I have a small group quality tradesmen I recommend to do all my plumbing and electrical work who have been working with me for more than 10 years.

Jtp Constructions

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